Follow app

Koin Store Credit & Rewards

Name: Koin Store Credit & Rewards
Brand: Koin (by Qikify)
Rating: 4.9 (169 reviews)

Reward with store credit cashback to boost repeat purchases

Customer loyalty Loyalty and rewards Payment experience Built for Shopify

Developer

Koin (by Qikify)

View on App Store

Koin Store Credit & Rewards

Rating

4.9

Feedback

169

Reviews

Chart

#1,190

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the simplicity and effectiveness of the cashback system, describing it as practical, easy to understand, and customizable. The customer service provided by Rita is highlighted as excellent, with users mentioning her helpfulness in setting up custom flows and providing support during the setup phase. Users also praise the app for being free, user-friendly, and for its seamless integration with Shopify. Some users mention specific features like the ability to notify customers about expiring credits and the ease of setting up and customizing the app.

Rating breakdown

5 94% (159) 4 1% (2) 3 0% (0) 2 0% (0) 1 1% (1)

Reviews with text

57% (93)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 38%

Less than a day 25%

Less than a month 21%

Less than a year 11%

More than a year 0%

All reviews

1 / 5 Share

Sept. 5, 2026

I have been trying to contact customer service for days. The app idea sounds great but its not working for me and customers need their gift cards. The app is not issuing store credits after a order is fulfilled. Again customer service is truly lacking. Sent messages, responded to emails, and nothing. If I can get the app to work I will update the review.