All reviews

Rating Breakdown

  • 5
    75% (70 ratings)
  • 4
    6% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    14% (13 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 11, 2023

It still charged me after I uninstalled it

Using app

27 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback with us. We apologize for any inconvenience you've experienced with our billing process during the free trial period. We understand your concern and would like to help you resolve this matter. If you've been billed despite uninstalling the app, please accept our apologies for any confusion. We value your satisfaction and would like to ensure that this issue is properly addressed. Kindly reach out to us via email at [email protected], and our support team will be more than happy to assist you with resolving the billing concern and addressing any other questions you might have. Thank you for bringing this to our attention, and we look forward to assisting you further. Best regards, Versus Labs

1 / 5 Share

Sept. 30, 2023

Using app

About 1 month

Total reviews

4

Average rating

3.0

Developer Reply

Hello, We appreciate you taking the time to provide us with your feedback. At Versus Labs, we genuinely value the opinions of each and every customer, and we want to express our gratitude for sharing your thoughts with us, albeit we are sincerely sorry to hear about your dissatisfaction with the Kopy app. Should you have any questions or concerns, please don't hesitate to reach out to our dedicated support team via email at [email protected] and our support team will be more than happy to assist you with any questions or concerns you might have. Once again, we thank you for your valuable feedback, and we eagerly anticipate the opportunity to further assist you. Best regards, Versus Labs

1 / 5 Share

June 25, 2023

It didn't function as expected. I believed it would work on any website, but when I tried it, it didn't work. I promptly deleted it. It doesn't copy products from any website.

Store

XYLO PK

Using app

About 1 month

Total reviews

16

Average rating

4.7

1 / 5 Share

April 19, 2023

very poor support and not able to copy products from shopify store as well plz help here and imporve the app

Store

Uboric

Using app

3 months

Total reviews

4

Average rating

2.0

1 / 5 Share

April 18, 2023

In the description it says: "Kopy is an app that allows you to copy easily products from *any store* to your store in 1 click." and "Copy & import products from *any store* in 1 click." This is unfortunately not true. It should say "from any Shopify Shop". Especially with the extremely short testing period of just one day, you will not have much time to discover that "error"... So, unfortunately not suitable for us at all. Time waisted.

Store

Bonfim

Using app

24 minutes

Total reviews

2

Average rating

1.5

1 / 5 Share

April 12, 2023

i cant automate with Dsers alie express, it says me inventoey not tracked... I need help, because the app is good

Using app

16 days

Total reviews

3

Average rating

2.3

Developer Reply

Hi! We don't have the feature to activate the inventory tracking yet, you could activate the inventory tracking if you go to Products > Select products > bulk edit > Columns > select Track quantity and Continue selling when out of stock > fill the checkbox and save.

1 / 5 Share

Feb. 21, 2023

It didn't work. I thought it works for everywebsite. I tried it didnt work. I immediately deleted. It doesnt copy products from any website.

Store

mutiro

Using app

20 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Kopy is compatible with any Shopify store, Aliexpress and CJdropshipping. Also, please reach out to us via live chat if you need help. It's unfair for us to get a 1 star review for a misunderstanding, we'd like to ask you to please reconsider changing or removing it, as we do our best everyday to improve our app and keep customers happy :) Again, you can contact us 24/7 using the live chat, we're here to help you, if you ever need anything else you can contact us and we will do our best to solve the issues you encounter using Kopy. Best regards Versus Labs

1 / 5 Share

Feb. 5, 2023

Hi, I tried to cancel the subscription on the day I got it and I was told if I deleted the app it would stop the subscription but I got an email that the money was taken out. I would like my refund and the subscription to be cancelled as soon as possible.

Using app

About 3 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello, that's correct, in order to cancel it you need to uninstall the app from your store and it will cancel the subscription to the app automatically. Also, we've tried to refund you but seems like you haven't been charged yet, on Shopify you get charged every 30 days or when you reach a certain amount of money in your invoice, so please make sure that the invoice that you received isn't from us. We checked internally and we can confirm that you weren't charged yet. Also, please reach out to us via live chat if you need help. It's unfair for us to get a 1 star review for a misunderstanding, we'd like to ask you to please reconsider changing or removing it, as we do our best everyday to improve our app and keep customers happy :) Again, you can contact us 24/7 using the live chat, we're here to help you, if you ever need anything else you can contact us and we will do our best to solve the issues you encounter using Kopy. Best regards Versus Labs

1 / 5 Share

Feb. 1, 2023

I want to cancel my subscription but I can't, please take action. Email: [email protected] I want an answer!

Store

SPARZAS

Using app

10 days

Total reviews

2

Average rating

1.0

Developer Reply

Hello, we are so sorry to hear that you want to cancel it! In order to cancel it it's very simple, just uninstall the app and you won't get charged as long as you were in the free trial. We've tried to refund you but seems like you haven't been charged yet. It's unfair for us to get a 1 star review after checking that you've used our app for almost 10 days, please reconsider changing it :) You can contact us 24/7 using the live chat, we're here to help you, hopefully you can contact us and we will do our best to solve the issues you may've had using Kopy. Have a great day and best regards!

1 / 5 Share

Jan. 5, 2023

its really waste of money without any value

Store

rixsom

Using app

10 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, we are so sorry to hear your feedback! But we never received a message from you either in our live chat or via email. You can contact us 24/7, we're here for you, hopefully you can contact us and we will do our best to solve the issues you may've had using Kopy. Best regards!

1 / 5 Share

April 14, 2022

I have attempted to install this app on google chrome, firefox and edge and keep getting the same error saying i need to contact support due to a cookies issue

Using app

1 day

Total reviews

3

Average rating

3.7

1 / 5 Share

Feb. 2, 2022

Nul, nul et archi nul. Impossible d'utiliser l'application, gros bug, on me dit d'activer les cookies pour les utiliser, chose faite, mais ça ne fonctionne toujours pas. Ne perdez pas votre temps à l'installer, allez plutôt voir chez les concurrents.

Using app

40 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Bonjour, veuillez activer les cookies tiers dans votre navigateur pour résoudre le problème et réessayer, si cela ne fonctionne pas, veuillez essayer un nouveau navigateur et effacer les cookies et le cache. Merci, Versus Labs

1 / 5 Share

Dec. 11, 2021

I used this app and after a while just doesn't work . 3 Emails for support no answer even after 2 weeks so i cant recommend

Store

SYVEV

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi SYVEV, thanks for your feedback. We replied to all the emails and the issues will be fixed this week with the 2.0 version coming out. Sorry for any inconvenience, our goal is to make great apps for all our customers. Stay tuned and have a great week! Best regards, Versus Labs