Comfortask review for LAI Product Reviews App

Hi, this is Emily from the LAI Support Team. We’re truly sorry for the inconvenience you’ve experienced, and I’d like to clarify your concern regarding the app subscription charges. Our app follows Shopify’s billing system, which means that when the app is uninstalled, the subscription is automatically cancelled based on Shopify’s policies. If you reinstall the app and subscribe again, a new bill will be generated for the new billing cycle. I’ve also reached out via email with a further solution for your case. Please feel free to reply to that email if you have any questions—we’re happy to help!