LAI Product Reviews App for Shopify

LAI Product Reviews App

Convert more with product reviews, photos, testimonials
Rating
4.9
Feedback
561
Reviews
Chart
#812
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, helpful customer service, and quick response times. Many users specifically mention the excellent support team, with names like Emily, Doris, and Jesse being highlighted for their exceptional assistance. The app is commended for meeting basic requirements, providing automation features, and enhancing customer trust through reviews. Users appreciate the simplicity of the app setup and the effectiveness of the review management tools. However, there was one user who initially had concerns about the star rating widget but later upgraded their rating after receiving quick and helpful support from the team, showcasing the app's commitment to resolving issues promptly.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 19%
Less than a month 25%
Less than a year 39%
More than a year 7%
All reviews
5 / 5 Share
Sept. 29, 2026

Very easy to install and get going. I was immediately engaged by their support team, and Doris quickly found answer to my questions and even made an adjustment I needed in the backend. I really appreciated the quick and simple activation, and the immediate assistance without having to stop what I was doing to make it work. Thank you Doris!

Store Using app Total reviews Average rating
Ritual Exhale Wellness 3 days 1 5.0
5 / 5 Share
Sept. 29, 2026

Excellent support from the LAI Reviews team! I reported an issue with the navigation arrows in our homepage reviews section, and Emily and the tech team looked into it right away. They clearly explained how the widget works and quickly fixed the arrows showing on reviews with only one image, across all 3 of my stores. Friendly, patient, and fast. Highly recommend this app and its support team!

Store Using app Total reviews Average rating
Shogue Over 1 year 2 5.0
5 / 5 Share
Sept. 24, 2026

AMAZING app! i have been looking for an app with these features for SO long! it was very easy to set up and the customer service is amazing!!!

Store Using app Total reviews Average rating
ShadedbyShanell About 2 hours 37 5.0
5 / 5 Share
Sept. 22, 2026

very quick at helping and rectifying any issues :)

Store Using app Total reviews Average rating
LitSkn 3 months 1 5.0
5 / 5 Share
Sept. 21, 2026

I found the support team to be really friendly and helpful. Thank you.

Store Using app Total reviews Average rating
Selion 4 months 3 4.0

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