LAI Product Reviews App
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Rating
4.9
feedback
499
chart
#505
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
20%
-
Less than a month
25%
-
Less than a year
38%
-
More than a year
6%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the support team. Users highlighted the quick response times, professionalism, and effectiveness of the support staff, particularly mentioning individuals like Emily, Doris, Alena, and Jesse. The app itself was commended for its user-friendly interface, ease of use, and advanced features for review management. Customers appreciated the quick solutions provided by the support team for any technical issues encountered. However, there were a few mentions of billing issues and limitations in the free plan, which some users found frustrating. Overall, the app seems to have a strong reputation for excellent customer service and functionality.
Highlights
All reviews
Jan. 19, 2026
The app working to enhance my conversion and shout out to Emily for her quick assistance! 5 stars for the app and customer support!
Jan. 16, 2026
The best app out there, i have been using it for almost 3 year, everything perfect.
Jan. 14, 2026
It is an extremely useful plugin. Whenever there are any issues, the online customer service team can provide excellent feedback.
Jan. 13, 2026
The support team is amazing! The response is less then 10 minute even the free plan.
Jan. 5, 2026
What an amazing team the LAI Product help chat are. I spoke with Emily and she was so helpful and answered all my questions and even did the work for me! I would highly recommend asking them for your help.
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