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All reviews

Rating Breakdown

  • 5
    97% (446 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 98% (452)
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2 / 5 Share

Nov. 21, 2025

Love the app however when I deleted it by accident I had downloaded it back and ended up having to pay my billing cycle again even though I had 5 days ago.....

Store

Comfortask

Using app

5 months

Total reviews

3

Average rating

4.0

Developer Reply

Hi, this is Emily from the LAI Support Team. We’re truly sorry for the inconvenience you’ve experienced, and I’d like to clarify your concern regarding the app subscription charges. Our app follows Shopify’s billing system, which means that when the app is uninstalled, the subscription is automatically cancelled based on Shopify’s policies. If you reinstall the app and subscribe again, a new bill will be generated for the new billing cycle. I’ve also reached out via email with a further solution for your case. Please feel free to reply to that email if you have any questions—we’re happy to help!