Aloha Jewels review for LAI Product Amazon Reviews
Nov. 22, 2022
Horrible. I would NOT recommend this app and I suggest you do not to waste your time installing it. I have doubts it is legit, because the email automation to ask for reviews wasn't working, nothing was working actually, and immediately they wanted to have full access to my account. You better be very careful giving blind access to your shop. Who knows what they are doing?... The app doesn't work as it is supposed to. And while installed I received reviews but they delete them when you uninstall the app. Stay away.
Hello, this is Jillian from LAI Support team. First of all, I would like to apologize for all dissatisfying experiences you have with our app, especially on required steps to activate emails. For more details about this email issue, I sent an email to r****[email protected], we extremely hope you can check and reply to us. Secondly, Collaborator access to stores is a feature provided and protected by Shopify. We cannot and will not harm your store with any actions. Requested sections for the access are sufficient to assure that we can solve your query. Lastly, our app removed all code and related data from your theme to prevent any unexpected issues because after the uninstallation, we cannot maintain those data carefully as if you still used LAI. Instead, we provide an Export feature that allows you to use imported reviews when you need. We hope you to give us another chance to deliver our best services. We honestly wait for your response.
