LDT Digital Downloads & Ebooks
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team, particularly mentioning individuals like Bonnie and Cade. Users appreciate the ease of use, quick resolution of issues, and the helpfulness of the support team in addressing any concerns. The app is commended for its useful functionalities, efficiency in managing digital downloads, and seamless integration with Shopify stores. However, there are a few negative reviews highlighting issues such as unresolved major download problems for over a year, changes in tier benefits without notice leading to payment discrepancies, and some minor usability issues like not remembering the last listing.
Excellent support! Big thanks to Bonnie for her great support. When I had an issue that needed an urgent fix, she quickly notified the relevant dev team, and my problem was solved in no time. Friendly, proactive, and fast — highly recommended!
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