LDT Digital Downloads & Ebooks
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its useful functionalities, efficient processes, and excellent customer support. The support team, particularly individuals like Bonnie and Cade, are highlighted for being responsive, professional, and helpful in resolving issues. Users appreciate the ease of installation and use, as well as the app's ability to automate digital product delivery. However, there are a few negative reviews that mention issues with tier benefits changes without notice and unresolved technical problems related to file downloads.
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The app has really useful functionalities and makes the process much easier and more efficient. Everything works well, and whenever I had a question or needed help, the support team was very responsive, professional, and helpful. Highly recommended!
Bonnie from Support helped me troubleshoot some issues we were having. All have been resolved. She was very clear, helpful, and provided screenshots. Overall, the base level of the app has served our needs, would recommend.
Bonnie was a great help, very efficient and solved technical issues very swiftly :)
Increible, muy bueno todo, lo que si me gustaría que agregaran en un futuro, no importa si sube de precio el servicio, es que coloquen la función de bloquear archivos a clientes que se quieran pasar de listos descargando los archivos en diferentes direcciones IP, que basicamente pasen los archivos a otras personas, seria perfecto eso.
Very Awesome Customer Support... totally Satisfied.
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