LenoChat:Live Chat &AI Chatbot
LenoChat makes customer support smarter and faster with AI.
Rating
5.0
feedback
12
chart
#1,269
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
8%
-
Less than a month
67%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for the Lenochat Shopify App are overwhelmingly positive, with users praising its wide range of features and capabilities. Customers appreciate the ability to consolidate chats from various platforms like Shopify, WhatsApp, Instagram, and Facebook into one unified inbox. The AI-powered responses are highlighted as a major benefit, providing automatic replies and product information efficiently. Users also find the order tracking feature within the chat widget to be extremely helpful, enhancing the overall customer support experience. The app's customization options, multilingual support, and mobile accessibility are additional aspects that users value, making it a highly recommended tool for increasing sales and streamlining communication with customers.
Highlights
Review RSS Feed
All reviews
Feb. 10, 2026
I’m really happy to have finally found the chat app I was looking for, at a very reasonable price. The AI chat handles common questions and hands conversations over to me when needed, with offline messages sent straight to my email. It’s reduced the number of enquiries a lot and makes it much easier to stay responsive. Their customer support is very responsive too.
Feb. 8, 2026
I was looking for a free chat app for my Shopify store that still felt powerful and good value, and LenoChat nailed it. I really like that even the free plan includes AI replies and product training. The chat widget is impressive, and customers can track order details directly, which has reduced follow-up questions. Very impressed so far.
Feb. 6, 2026
I run my store mostly on my own and can’t be online all the time. LenoChat handles the basic questions and captures messages so I can review them when I have time. It takes pressure off without needing constant attention.
Feb. 5, 2026
This app total life saver for small businesses. I run everthing on my own and it's honestly been a struggle trying to keep up with all the messages and question coming in. Lenochat as made it so much easier to handle the quick stuff and keep things moving. If you're a solo owner, I definitely recommend giving it a shot. Plus, their support team is super nice and actuly helpful.
Feb. 5, 2026
I didn't want another tool to monitor, but this was easy to set up and surprisingly useful. The chat fits naturally into my shopify store without adding extra work. Simple, intuitive, and great value.
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