All reviews

Rating Breakdown

  • 5
    100% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (15)
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5 / 5 Share

April 24, 2026

I advise everyone to use this application; its features are extremely advanced. The support is fast and very wonderful, the application is very beautiful and very easy to use. Everyone is cooperative and of high morals. Dealing with integrations is very, very easy to a great extent. I loved the application a lot because it is responsive. The important messages for the artificial intelligence mind are very excellent and comprehensive, allowing me to write a large rules text that helps me make the artificial intelligence mind more understandable and easier. It supports uploading images for clients, which is very excellent to save time and effort in dealing with the client. I truly thank you for this wonderful service.

Store

IVORYNN

Using app

About 20 hours

Total reviews

19

Average rating

4.1

5 / 5 Share

April 6, 2026

Incredible value. I'm paying less than before but finally have all the features I couldn't afford on other platforms. LenoChat is a game-changer for my workflow.

Store

Veltrix

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2026

Absolutely amazing app! LenoChat has completely transformed how we handle customer inquiries. The AI Agent responds instantly and accurately, while the Copilot helps our team reply faster with the right tone. We've seen a noticeable increase in conversions since installing it. Highly recommended for any Shopify store!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2026

We’ve tried quite a few AI chat tools for our Shopify store, and LenoChat has honestly been one of the best so far. Setup was simple, the interface is clean and easy to use, and the pricing is refreshingly transparent. What you see is what you get, which is rare with a lot of AI tools. What really stood out for us is how well the AI works alongside live chat. When the AI can’t answer something (which is rare), the handover to a real person is smooth and doesn’t feel clunky at all. It also connects to the major social platforms, so everything comes into one place instead of juggling multiple inboxes. Support has been fantastic as well. Sophia was incredibly helpful during setup and answered our questions quickly and clearly. Overall, we’re really impressed. It’s a well thought-out platform and honestly one of the better AI chat + live chat solutions we’ve come across. At this rate, I can definitely see these guys becoming one of the top tools in this space. Highly recommended.

Using app

About 3 hours

Total reviews

22

Average rating

5.0

5 / 5 Share

March 25, 2026

We’ve had a great experience using Lenochat. It’s super rare to find a tool that actually does what it says it will without charging a fortune. If you need a solid chat app, I’d 100% recommend checking it out.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 8, 2026

I was hesitant to add live chat because I can’t be online all the time, but this makes it really easy. The AI handles most enquiries and only passes them to me when needed. With the contact form, I can just reply by email when I’m available. Highly recommend this if you’re looking for an affordable but powerful chat tool.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2026

Incredible value. I'm paying less than before but finally have all the features I couldn't afford on other platforms. LenoChat is a game-changer for my workflow.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

100% recommend! I’m really happy with this chat tool. I love how the AI filters messages before handing them over to me. I used to get a lot of spam chats, but the pre-filled form has made a huge difference. Thanks, LenoChat!

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

I run my store mostly on my own and can’t be online all the time. LenoChat handles the basic questions and captures messages so I can review them when I have time. It takes pressure off without needing constant attention.

Using app

About 16 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Finally, a chat app that isn't overpriced or complicated! LenoChat is incredibly easy to use and intuitive. It has all the essentials to start chatting with customers right away. Highly recommend!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

I wanted one chat app for live chat plus WhatsApp and Instagram, since that’s where most of our customers message us. The AI replies are a big help and can even respond automatically on social channels. I’m honestly amazed that all of this is free.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

For a free app, this has everything you need to keep the conversation going with customers. The order tracking section is super helpful, and having the social media icons right on the chat widget makes it so easy for people to reach out to us. It’s a great way to keep everything in one place!

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

It’s an amazing tool and it has increased our sales. It answers customer questions and provides product information automatically. I can easily review customer questions and AI responses. It’s flexible and offers many useful features. Highly recommended.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

This app is excellent for consolidating chats from Shopify, WhatsApp, Instagram, and Facebook in one unified inbox. The AI suggestions speed up responses, and having order/cart info directly in the chat makes support way more efficient. Great value, especially on the free plan.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Very easy to use for live chat and automated replies. The mobile app lets me see customers questions even when I'm not in the office. Leno AI answers product questions with high accuracy. I really enjoy using the tool.

Using app

34 minutes

Total reviews

1

Average rating

5.0