LenoChat:Live Chat &AI Chatbot
LenoChat makes customer support smarter and faster with AI.
Rating
5.0
feedback
15
chart
#1,588
All reviews
April 6, 2026
Incredible value. I'm paying less than before but finally have all the features I couldn't afford on other platforms. LenoChat is a game-changer for my workflow.
April 4, 2026
Absolutely amazing app! LenoChat has completely transformed how we handle customer inquiries. The AI Agent responds instantly and accurately, while the Copilot helps our team reply faster with the right tone. We've seen a noticeable increase in conversions since installing it. Highly recommended for any Shopify store!
March 28, 2026
We’ve tried quite a few AI chat tools for our Shopify store, and LenoChat has honestly been one of the best so far. Setup was simple, the interface is clean and easy to use, and the pricing is refreshingly transparent. What you see is what you get, which is rare with a lot of AI tools. What really stood out for us is how well the AI works alongside live chat. When the AI can’t answer something (which is rare), the handover to a real person is smooth and doesn’t feel clunky at all. It also connects to the major social platforms, so everything comes into one place instead of juggling multiple inboxes. Support has been fantastic as well. Sophia was incredibly helpful during setup and answered our questions quickly and clearly. Overall, we’re really impressed. It’s a well thought-out platform and honestly one of the better AI chat + live chat solutions we’ve come across. At this rate, I can definitely see these guys becoming one of the top tools in this space. Highly recommended.
March 25, 2026
We’ve had a great experience using Lenochat. It’s super rare to find a tool that actually does what it says it will without charging a fortune. If you need a solid chat app, I’d 100% recommend checking it out.
March 8, 2026
I was hesitant to add live chat because I can’t be online all the time, but this makes it really easy. The AI handles most enquiries and only passes them to me when needed. With the contact form, I can just reply by email when I’m available. Highly recommend this if you’re looking for an affordable but powerful chat tool.
April 5, 2026
Incredible value. I'm paying less than before but finally have all the features I couldn't afford on other platforms. LenoChat is a game-changer for my workflow.
Feb. 20, 2026
100% recommend! I’m really happy with this chat tool. I love how the AI filters messages before handing them over to me. I used to get a lot of spam chats, but the pre-filled form has made a huge difference. Thanks, LenoChat!
Feb. 10, 2026
I’m really happy to have finally found the chat app I was looking for, at a very reasonable price. The AI chat handles common questions and hands conversations over to me when needed, with offline messages sent straight to my email. It’s reduced the number of enquiries a lot and makes it much easier to stay responsive. Their customer support is very responsive too.
Feb. 8, 2026
I was looking for a free chat app for my Shopify store that still felt powerful and good value, and LenoChat nailed it. I really like that even the free plan includes AI replies and product training. The chat widget is impressive, and customers can track order details directly, which has reduced follow-up questions. Very impressed so far.
Feb. 6, 2026
I run my store mostly on my own and can’t be online all the time. LenoChat handles the basic questions and captures messages so I can review them when I have time. It takes pressure off without needing constant attention.
Jan. 26, 2026
I wanted one chat app for live chat plus WhatsApp and Instagram, since that’s where most of our customers message us. The AI replies are a big help and can even respond automatically on social channels. I’m honestly amazed that all of this is free.
Jan. 26, 2026
For a free app, this has everything you need to keep the conversation going with customers. The order tracking section is super helpful, and having the social media icons right on the chat widget makes it so easy for people to reach out to us. It’s a great way to keep everything in one place!
Jan. 22, 2026
It’s an amazing tool and it has increased our sales. It answers customer questions and provides product information automatically. I can easily review customer questions and AI responses. It’s flexible and offers many useful features. Highly recommended.
Jan. 19, 2026
This app is excellent for consolidating chats from Shopify, WhatsApp, Instagram, and Facebook in one unified inbox. The AI suggestions speed up responses, and having order/cart info directly in the chat makes support way more efficient. Great value, especially on the free plan.
Jan. 18, 2026
Very easy to use for live chat and automated replies. The mobile app lets me see customers questions even when I'm not in the office. Leno AI answers product questions with high accuracy. I really enjoy using the tool.