LenoChat:Live Chat &AI Chatbot
LenoChat makes customer support smarter and faster with AI.
Rating
5.0
feedback
12
chart
#1,269
All reviews
Feb. 10, 2026
I’m really happy to have finally found the chat app I was looking for, at a very reasonable price. The AI chat handles common questions and hands conversations over to me when needed, with offline messages sent straight to my email. It’s reduced the number of enquiries a lot and makes it much easier to stay responsive. Their customer support is very responsive too.
Feb. 8, 2026
I was looking for a free chat app for my Shopify store that still felt powerful and good value, and LenoChat nailed it. I really like that even the free plan includes AI replies and product training. The chat widget is impressive, and customers can track order details directly, which has reduced follow-up questions. Very impressed so far.
Feb. 6, 2026
I run my store mostly on my own and can’t be online all the time. LenoChat handles the basic questions and captures messages so I can review them when I have time. It takes pressure off without needing constant attention.
Feb. 5, 2026
This app total life saver for small businesses. I run everthing on my own and it's honestly been a struggle trying to keep up with all the messages and question coming in. Lenochat as made it so much easier to handle the quick stuff and keep things moving. If you're a solo owner, I definitely recommend giving it a shot. Plus, their support team is super nice and actuly helpful.
Feb. 5, 2026
I didn't want another tool to monitor, but this was easy to set up and surprisingly useful. The chat fits naturally into my shopify store without adding extra work. Simple, intuitive, and great value.
Feb. 2, 2026
LenoChat has completely transformed how we handle customer support and sales. The AI Agent answers questions accurately using our store knowledge, while the Copilot helps our team reply faster and more professionally. It truly works 24/7 and feels on-brand. Highly recommended.
Jan. 26, 2026
I wanted one chat app for live chat plus WhatsApp and Instagram, since that’s where most of our customers message us. The AI replies are a big help and can even respond automatically on social channels. I’m honestly amazed that all of this is free.
Jan. 26, 2026
For a free app, this has everything you need to keep the conversation going with customers. The order tracking section is super helpful, and having the social media icons right on the chat widget makes it so easy for people to reach out to us. It’s a great way to keep everything in one place!
Jan. 24, 2026
Lenochat free plan is impressive, unlimited live chat, product recommendation, and order tracking right in the chat widget. it's easy to customize the chat widget to match our brand, and multilingual support is a bonus for our international customer
Jan. 22, 2026
It’s an amazing tool and it has increased our sales. It answers customer questions and provides product information automatically. I can easily review customer questions and AI responses. It’s flexible and offers many useful features. Highly recommended.
Jan. 19, 2026
This app is excellent for consolidating chats from Shopify, WhatsApp, Instagram, and Facebook in one unified inbox. The AI suggestions speed up responses, and having order/cart info directly in the chat makes support way more efficient. Great value, especially on the free plan.
Jan. 18, 2026
Very easy to use for live chat and automated replies. The mobile app lets me see customers questions even when I'm not in the office. Leno AI answers product questions with high accuracy. I really enjoy using the tool.