Lexware Office (lexoffice)
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent support provided by the team. Customers appreciate the quick and competent assistance they receive, with specific mentions of team members like Analena and Simon who have been extremely helpful. The app is commended for simplifying processes, such as creating invoices and integrating with Lexware. However, there are a few negative reviews highlighting occasional errors and issues with the app's functionality, leading to manual workarounds and concerns about reliability for commercial use. Despite these drawbacks, the majority of users highly recommend the app for its ease of use, time-saving features, and top-notch customer service.
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vielen lieben DANK, very good meeting!
Ich muss und will ehrlich sagen, dass das bisher der beste Support war, mit dem ich arbeiten musste/durfte. Danke !
Vielen Dank, Analena! Ich bin sehr dankbar für deine tolle Unterstützung. Du warst immer freundlich, geduldig und hilfsbereit. Dank deiner Erklärungen konnte ich viele Probleme lösen und zahlreiche Belege erfolgreich zuordnen. Vielen Dank für deinen großartigen Support – absolut empfehlenswert!
Good when it works. Unfortunately, this app occasionally suffers from spontaneous errors and bugs causing it not to work. It may run smoothly for months and then randomly break, leaving you no choice to manually create invoices until it is fixed. When working, this app simplifies the process of integration into Lexware, easily creating invoices and documentation trails. The invoices can be downloaded with many customisable options including email follow-ups, exclusions and much more. While the team are quick and good at communicating if an error or bug is happening and do work quickly to fix it (typically half a day), its dependability for commercial applications is somewhat concerning and leaves me unable to wholly recommend this app.
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