LimeChat: WhatsApp Support+AI
Elevate Retention and User Experience on WhatsApp with GPT
Rating
4.9
feedback
56
chart
#2,008
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
2%
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Less than a month
16%
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Less than a year
77%
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More than a year
4%
Reviews Summary
The reviews for the Limechat Shopify App are overwhelmingly positive, with users praising the app for its seamless integration, user-friendly interface, and excellent customer support. Many users highlighted the effectiveness of the app in improving customer engagement, boosting sales, and streamlining customer service processes. The Limechat team was commended for their proactive approach, quick responses to queries, and dedication to helping businesses succeed. However, a few users mentioned minor issues such as slow responses from the accounts team and the need for more pre-designed journeys.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 22, 2025
We started out with Limechat for their support platform and soon subscribed to their Gen AI chatbot and Marketing Suite as well. Limechat and its two-way communication have played a pivotal role in our customer engagement, driving up our retention rate and LTV while also helping us close more sales from cart drop-offs. The AI chatbot has also streamlined our presales process to a large extent by providing accurate information regarding our products’ usage, maintenance & health benefits which was a huge roadblock for our customers to complete their purchase. A special shoutout to Ashwath Nitin our CSM who goes above and beyond to help us achieve our objectives!
Feb. 12, 2025
Amazing team. What I loved is the ownership of the team to make it successful. Some pre-designed journeys could be there as in Improvemnt
Oct. 30, 2024
Integrating with all of our marketing tools was effortless. They respond quickly and actively to assist in resolving any problems we encountered.
Oct. 7, 2024
Been using Limechat for sometime now and it has been nothing short of expectations. Great dashboard, amazing UI, supportive team!
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