Rating
4.8
feedback
53
chart
#2,215
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
8%
-
Less than a year
75%
-
More than a year
15%
Reviews Summary
The Limechat Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the effortless integration with marketing tools, the quick and active support provided by the team, and the significant impact on marketing and retention efforts. The app is commended for its great dashboard, user-friendly interface, and effective automation features. Customers appreciate the support team's responsiveness, proactive attitude, and dedication to helping businesses grow. Some users highlight the improvement in revenue, customer engagement, and overall customer experience achieved through Limechat. However, there are a few mentions of slow responses from the accounts team and the need for improvements in certain areas like account management.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 30, 2024
Integrating with all of our marketing tools was effortless. They respond quickly and actively to assist in resolving any problems we encountered.
Oct. 7, 2024
Been using Limechat for sometime now and it has been nothing short of expectations. Great dashboard, amazing UI, supportive team!
Sept. 10, 2024
We recently launched our brand and partnered with Limechat for marketing and retention, and the results have been outstanding. Limechat has played a crucial role in driving impressive retention rates, reaching new audiences, and engaging our current customers through direct support on WhatsApp. The Limechat team has proven to be much more than just a service provider. They've truly become a valued partner in our growth journey.
July 31, 2024
Great product. Super easy to integrate. Fully automated journey's and campaign reports. Definitely recommend this to everyone. CS team is very supportive and always stays on top of the things. looking for a whatsapp automation.
July 24, 2024
Switching to LimeChat for our WhatsApp has been a brilliant decision. LC has significantly helped improved our WhatsApp communication strategy and the bot’s ability to handle customer queries have enhanced our customer experience.
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