Dew&Corch review for LimeSpot Personalizer
May 3, 2024
BE VERY CAREFUL. This app is a scam. It's three times more expensive than Shopify's own plan, they don't provide a proportional increase to the charges they apply, they don't warn about extra charges, and the customer service is either terrible or non-existent. Ultimately, the worst decision I made with an app is downloading this.
We're sorry you feel this way about your experience with LimeSpot. We have refunded the charges you didn't expect. Our pricing is clearly laid out on our website at www.limespot.com/pricing, in our documentation at support.limespot.com/en/articles/5716048-how-does-limespot-s-pricing-work, and in our app when you install it and are asked to select a plan. It is worth noting for other merchants reading this review that during the period referenced, LimeSpot accounted for more than 25% of this store's total revenue.
Personalization and customer journey optimization | LimeSpot