LimeSpot AI Bundles & Upsells
The reviews for the LimeSpot Shopify App are mostly positive, highlighting the exceptional customer service provided by team members like Rodolfo, Majid, and Will. Users appreciate the quick response times, personalized assistance, and ease of customization offered by the app. Many merchants have seen improvements in engagement, conversions, and sales after using LimeSpot. However, there are some negative reviews mentioning issues with pricing transparency, slow load times, and unresponsive customer service in certain cases. Some users also expressed concerns about the app's algorithm and the handling of custom work requests.
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IT IS A SCAM!!! ALL ABOVE THEIR RESPONSE IS A LIE! - NEVER received any emails from this company - refund offered of $25 when charge $455 - no sales generated using their features - online sales revenue nothing to do with their charges and app features. -invoices does not have any basic payments breackdowns. They overcharge and their invoice charges does not have any breakdown with associated orders. Customer service are not responding clear to basic questions. They charge us more then $500 a month without explanation + overcharge for monthly subscription. We had to dispute all unauthorized charges by this scam app. More your store make monthly sales, they will charge you more. Any order was not completed using their app tracking. There are same apps that charge $4.99 monthly flat fee for the same features.
We’re sorry for the confusion. LimeSpot has been serving your store on a grandfathered Pay as You Grow plan for years, which is based on the LimeSpot-driven revenues. The LimeSpot analytics dashboard shows $20,396 driven revenue since January 2026, which maps to ~$500 charges (2.5% * $20k). LimeSpot dashboard also shows the granular order information for the driven revenue. You downgraded your plan mid June 2026, to Turbo, which does not include the full analytics features, therefore you were not able to see the order numbers after switching. Our team offered you a generous refund for the last billing period as a sign of goodwill, and also provided you with snapshots from the analytics, but unfortunately our emails were never viewed from your side and we did not receive your response. As a long-time customer, we appreciate your business and want to make sure this is resolved properly. Please check your mailbox for the emails that were sent to you on June 26-27 and reply accordingly. We look forward to working with you to make this right.
One week in, very good experience with the platform. Customer service very friendly, they set up everything very nice. Thanks Rodolfo for your service
Thanks for your review! It means a lot to us that you take the time out of your busy day and share some love. We appreciate you! Thanks
thoroughly unimpressed with the ease of use of this app, the poor customers service and exorbitent pricing. i have no idea how they take credit for their sales. they seem to take credit for selling things which have nothing to do with them but claim it as their app did the work. new themes have the fundamentals built in.
Working with Limespot for a couple months now. I like that there are always room for us to do some customization. Very good support team. Shout out to Rodolfo!
Thanks so much for your review, really appreciate it! It's great to see you succeeding with LimeSpot. Whenever you need us, we're here for you. Thanks!
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