Luxesthetic Stores review for LimeSpot AI Bundles & Upsells
Aug. 11, 2024
Hello, We have reached out to Limespot support severally to fix the ambiguous recommendations they placed on top of our collection pages, which has been affecting the load time and are driving away our customers and hurting conversions - thereby wasting our ad budget. There has been no response after series of emails to Limespot. Kindly fix this issue ASAP and Make sure you don't charge us for this app as it has DONE MORE HARM THAN GOOD in our campaigns. And if you have charged, kindly reverse any such charge asap and fix this issue we have been writing you for and you have pretended not to have seen it!
Hello - We are sorry that you feel this way about your experience. Your review misleading: You initially reached out on Saturday morning and received a reply by Monday morning, offering you a solution. We also promptly issued app credits corresponding to the full amount of your fees. LimeSpot uses industry best practices to ensure that our product recommendations have the least impact both on site speed and SEO. More information can be found here: https://support.limespot.com/en/articles/1443323-do-the-recommendation-boxes-affect-my-page-load-seo
Personalization and customer journey optimization | LimeSpot