Rampart Corp review for LimeSpot Personalizer

Aug. 10, 2017

Fantastic app! This is THE app to get for product recommendations, and at the time of writing the only one that provides all of these features without charging a % of revenue earned. The installation is 100% plug and play and the end result just WORKS. After installing, roughly 25% of our total store revenue is now generated through this app - however carefully analyzing the metrics implies that we're only really seeing about a 10% lift in revenue at most - so the main benefit is ease of use, and removing barriers to purchase. My biggest complaint is that customizing so it matches your theme isn't necessarily easy or logical. They offer a free customizing service, but it only gets you so far - I had to spend another 8-12h applying additional customizations, and it's still not a 100% match. We have various product ribbons that we apply to product images for sale, clearance, our rewards program and for our wholesale channel, and these will not apply within the rendered recommendation boxes without hours of in depth coding. Also, discounted prices based on customer tag for our rewards program and wholesale are not rendered within the boxes, a big irritation. Also, it doesn't have any other integrations - this SHOULD connect with google analytics and shopify/yotpo reviews to help inform their recommendation algorithm. For example, I track and attach products viewed / added to cart & not purchased to all orders, and have noticed trends that are not picked up by Limespot. Lastly, you should be able to apply upsell/cross-sell items based on collection - not just individual products. This feature is essentially useless unless you have only a few products, or have countless hours to input these overrides. All these complaints aside, we are totally sold on this product, particularly because the support is so fantastic. $50 may be a reasonable amount to spend on an app, but the revenue it generates is well worth it!