KITSCH review for Bundle & Upsell AI ‑ LimeSpot
April 1, 2025
WORST APP EVER. Almost criminal how bad it is. The product is terrible, super long load times. We asked for custom work which was included in the plan. The customer service and response time was terrible. I wrote a negative review to get customer service to respond. The company responded and refused to do the custom work until I removed my 1 star review at the request of the CEO. I removed my review and they did the work but the load times were still garbage. We never really got the app live and they charged us $10,000 for one month. BEWARE BEWARE BEWARE. This company manipulates reviews and is terrible. I've never been more excited to uninstall an app. BYEEEE
We’re sorry your experience didn’t meet expectations and value all feedback. Let’s address some inaccuracies: - Your claim of “super long load times” doesn’t align with our sub-100ms response times in your target market (US), which we shared with your developer via email while we were troubleshooting their individual workstation issue. - Your claim that custom work was included is inaccurate — You signed up on a self-serve plan and did not provide us with your requirement when we asked. You only shared your actual request after leaving us a preemptive 1* review. - Your claim the app “never went live” overlooks the few weeks it was live on your website driving over $30k in additional revenue (stats available). - Your claim we charged $10k is materially false; no such charge happened. You admitted using a negative review “to get customer service to respond” — a tactic to pressure us. We supported you regardless. Our goal is to provide value, not play review games. We wish you the best.
