Snacksies Handicraft review for LimeSpot Personalizer

2 / 5

Oct. 27, 2018

I would advise anyone who used this app to look closely at the revenue the app claims to help drive to your shop. The app claimed to have driven a revenue that is more than the total revenue for my shop in an attempt to charge me for it. I have written in and received no reply about it. Edited to add: finally, after more than a month of being ignored, they suddenly contacted me (after I left this review) and gave me a refund and said that there was a glitch during the period I was using the app. They also said since I had removed the app, they could not get back to me to give me an explanation but I thought I contacted them through email and they should have my email address and email history? And they also contacted me through my email address to give me a refund. Weird explanation. I upgrade this 1-star review to 2-star since I received a refund although honestly, anyone can see that I would never get a response if I had never left this 1-star review.

Using app

3 months

Total reviews

5

Average rating

4.4

LimeSpot Personalizer for Shopify
LimeSpot Personalizer
4.8 star
1,553 reviews

Personalization and customer journey optimization | LimeSpot

Developer
Shopify App Store