MatchaBotanicals review for LimeSpot AI Bundles & Upsells

Nov. 14, 2018

We would have been very happy with this App, if it was not full of bugs, the support not completely absent, and if they were not trying in every way to get a cut of your sales without actually doing anything. ■ The good things first: their product presentation actually is better than the one we had before for suggestions. ■ The bugs: their similar product recommendations are shown in a carousel which, if the navigation arrows are clicked, redirects to a 404 page. Wonderful shopper experience. ■ The absent support: We sent 2 different messages to notify them of this issue but got no response in a week. ■ The "trying to catch some of your revenue without doing anything": The support was prompt to contact us instead to recommend some "improvements" they made, where they would replace the product listings on our website with their listings every time they could (with their buggy experience), so that they can take a cut on our sales since all sales have to go through their product listing.