Voluptuous Vinyl Records review for LimeSpot AI Bundles & Upsells
April 25, 2020
Update 04/25/20 Popular item boxes on collection pages now rarely update, even when manually syncing. So I've now removed those as well. Limespot's removed the product analytics from the free version also, not much reason to hang on to this app much longer. Still using it for boxes on my blogs, since it's free, but if I can find something to substitute for it I'll drop this app altogether. If you have issues with Limespot I recommend checking out Globo Upsell Related Products, works right out of the box, amazing recommendations and have had zero issues. **Update** 02/01/20 Had to remove the related item boxes from my product pages as support could never fix the issue and I got tired of waiting. Now using Globo Upsell app and am very pleased with it, worked right out of the box with really good recommendations, something I could never say about Limespot which I've had nothing but issues with from day one. Now having problems with Popular boxes on the collection pages not properly updating. Once again Limespot can never seem to fix these issues timely. Luckily I'm not paying anything for this app because it's not generating any revenue, if I had to pay for it I would have uninstalled long ago. If you have a small amount of products this app may work for you. But it doesn't seem to be able to handle stores with a few hundred to thousands of products. **Update** 10/4/19 May have figured out why this app never generates sales for me, on a collection with over 1,300 products I just discovered it has the same dozen Related Items on each... so on my biggest collection the app is not doing it's job basically it's randomly selecting a dozen products and using them in the same order on every product page... this is no better than the bare bones version that came with my Shopify theme. ** I've been using LimeSpot for over two years and have seen no improvement in sales. Perhaps it's my unique setup as I have thousands of products and only one quantity of each. I've had many discussions with support and they all end in the same way, they offer to setup my website so I have boxes everywhere (essentially SPAMing my own site) or they try to give me a bizarre explanation about how their algorithm works. Simply put, if an item gets one view and one add to cart it gets a recognized as a highly popular product, where a product that gets 40 to 50 views doesn't register as popular at all. So currently on my most popular items in my largest collection of over 1,000 products I have a bunch of products that have a few views and they've been there for over a month, whereas products that are getting a lot of views are not being highlighted at all. To me that's flawed. So I've basically had to just remove all those because they are useless and rarely ever change. I'm only keeping the app around because I like the blog integration, the related items on the products pages are better than Shopify's (which just showed the first products from the collection on every product page) and I'm not paying anything for it (because it's not making me any money). I'd uninstall it immediately if I had to go back to paying a monthly charge.
Thank you for your detailed feedback. I'm sorry to that your experience have not been great. Our Analytics Team is taking a closer look at your case since the quantity of products should not be a reason for our algorithms to not properly work. We are in contact with you and we will try our best to find a solution for this. Keep an eye out for an email from us.
Personalization and customer journey optimization | LimeSpot