UavStoreFromChina review for LimeSpot Personalizer

3 / 5

April 23, 2020

您好,我于昨天被扣了30美元,刚刚好过了15天试用期,为什么在不通知的情况下直接扣了我的费用,因为这个产品我不再需要了,这个店铺我也不经营了,我已经卸载了,请问如何退回费用,请客服联系我解决,谢谢您们

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

您好! 得知您即将关闭商店,我们深感抱歉。 我们的客服已与Shopify取得联系,已向您退还$ 30。 之所以向您收取30美元的费用是因为,如https://www.limespot.com/pricing所述,您的15天试用期结束后,将收到第一张发票。 对于每月订阅者,将在30天的结算周期内重复开具发票。 得知无法解决问题,我们深表歉意,但是请放心,您会把钱退还给您。 Hi there! We are sorry to hear that you are closing your store. Our support team has reached out to Shopify to refund you the $30 already. The reason you were charged the $30 is because, as stated on https://www.limespot.com/pricing, you will be sent your first invoice when your 15-day trial period is over. For monthly subscribers, invoicing will be repeated in 30-day billing cycles. We are sorry to hear that it did not work out, but please be assured that you will get your money back.

LimeSpot Personalizer for Shopify
LimeSpot Personalizer
4.8 star
1,553 reviews

Personalization and customer journey optimization | LimeSpot

Developer
Shopify App Store