UavStoreFromChina review for LimeSpot AI Bundles & Upsells

3 / 5

April 23, 2020

您好,我于昨天被扣了30美元,刚刚好过了15天试用期,为什么在不通知的情况下直接扣了我的费用,因为这个产品我不再需要了,这个店铺我也不经营了,我已经卸载了,请问如何退回费用,请客服联系我解决,谢谢您们

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

您好! 得知您即将关闭商店,我们深感抱歉。 我们的客服已与Shopify取得联系,已向您退还$ 30。 之所以向您收取30美元的费用是因为,如https://www.limespot.com/pricing所述,您的15天试用期结束后,将收到第一张发票。 对于每月订阅者,将在30天的结算周期内重复开具发票。 得知无法解决问题,我们深表歉意,但是请放心,您会把钱退还给您。 Hi there! We are sorry to hear that you are closing your store. Our support team has reached out to Shopify to refund you the $30 already. The reason you were charged the $30 is because, as stated on https://www.limespot.com/pricing, you will be sent your first invoice when your 15-day trial period is over. For monthly subscribers, invoicing will be repeated in 30-day billing cycles. We are sorry to hear that it did not work out, but please be assured that you will get your money back.

LimeSpot AI Bundles & Upsells for Shopify
LimeSpot AI Bundles & Upsells
4.8 star
1,554 reviews

Personalization and customer journey optimization | LimeSpot

Developer
Shopify App Store