Moonlistic review for LimeSpot Personalizer
Oct. 17, 2021
I started with the wrong foot with this app and after deleting it, they did reach out to me asking how they could do better. They were able to fix the previous issues and customize a few things in order to match my store's theme. I really appreciated their approach to finding a solution for an unsatisfied customer. I'm confident that I will continue using this app for a long time! :)
UPDATE: Thank you to the merchant for revising their review and giving us another chance. Super glad we could help them match our app to their store theme! Looking forward to working together. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We have reached out to you to determine how we can provide you with a better solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Personalization and customer journey optimization | LimeSpot