NappyLuxe review for Link Whisper
Feb. 9, 2023
Not a great start as the outbound internal link report is not accurate. I created a support ticket to see if it is a config issue but didn't receive an email receipt to confirm if it has been generated. When I go to check ticket status nothing loads. Please contact me to provide guidance. thanks
We're genuinely sorry for this experience — hitting a broken support portal on top of a reporting issue is a frustrating double whammy. Both the ticket system and the report accuracy you encountered have since been addressed, but that doesn't undo a poor first impression. If you're still interested in getting Link Whisper working for your store, please reach out directly at [email protected] and our team will prioritise your case. We'd love the chance to turn this around. We have made significant improvements to the app in the last few months. Thank you for trying to work through it the right way — that patience deserves better than what you received.
