Linkpop
Shopify’s link in bio tool for commerce
Rating
2.2
feedback
91
chart
#2,297
All reviews
Rating Breakdown
Review RSS Feed
Dec. 9, 2024
Not good - customizations of color etc won't push out even though they are published. More than half the time the app is glitchy and can't even get to it.
Dec. 8, 2024
Spoke with Shopify over a week ago regarding all of the issues with security certificates and no one being able to access the site. I was told they are aware of the issue and they are looking at a fix time of 4 days… that was over a week ago. It’s very frustrating to not have your link work for customers/potential customers. Please fix it Shopify!!
Nov. 28, 2024
Die app hat wichtige Funktionen und intuitiv bedienbar. Schade, dass ich diese nicht früher schon entdeckt habe. Ein paar mehr Funktionen wären aber besser. Empfehlenswert! Sieht gut aus.
Nov. 22, 2024
Idea is great, but analytics not workings. For all the time really no data, I don't know which links I need to remove and which to keep. Please fix that ASAP. But thanks that you've fixed links updating module, now it fast.
Nov. 11, 2024
This app has not been w2orking for weeks. Shopify support has kept me on the chat for 3 hrs at a time, 3 different times and it is still not working. the link that link pop generates is not secure and no one can seem to fix it. this app is useless. Shopify support has told me to reinstall and uninstall, use a different device and browser and etc, and STILL no one has been willing to help me or tell me what it keeps giving a server error. This is a problem with Linkpop directly and they refuse to fix it. This app is useless. It has been weeks and no one will help and the link does not work. Useless.
Nov. 2, 2024
If I could give this app zero stars I would. It was wonderful in the beginning, but then it quit functioning every so often. I would report the outage and go through several hoops with support with no results. But eventually, it would work again. Finally, it stopped working altogether, and I reported it again. I was told the problem was on Instagram side and, there was nothing else Shopify could do. I'm sure you know that it is impossible to get support from Instagram, which is what support advised. This is a terrible app, it is not functional, and it will only cost you time and money, trying to get it to work and experiencing frustrated customers and lost sales.
Oct. 18, 2024
No funciona, no muestra ninguna estadística. En algún momento funcionó pero ha dejado de enviar datos, asi que no puedo medir el rendimiento de los links.
Oct. 12, 2024
It worked great at the beginning. It no longer pulls up and I don't know how long its been doing this and the sales I may have missed... I even tried to uninstall and reinstall but it just errors out. thats great...
Sept. 8, 2024
Aug. 28, 2024
ery glitchy... Link pop is great similar to the Stan store but when shared to a social platform such as Ig or tiktok the link has issue as if it's not compatible.
July 29, 2024
very glitchy... only works sometimes. but when it does work its great
Hey, there! Thanks for your review, and I'm sorry to hear you're having trouble with Linkpop. I recommend contacting our live support team through the Help Center (https://shopify.link/vRnL) so we can investigate the issues you're running into. - Greta, Shopify Support
July 3, 2024
In the installation process also it gives the below promot. "Prevented visiting a website that presents a data leakage threat Prevented visiting a phishing or fake website designed to trick you into giving away your passwords, credit card details and other private data. You were protected from visiting this website by Kaspersky security. You can close this window with no risk. Hide details Detected at: 7/3/2024 12:31:00 PM Web address: https://linkpop.com/auth/shopify/callbac%3C...%3E Blocked: by Web Anti-Virus Reason: threat of data loss Detection method: databases I understand the risks and wish to continue" * Once I pressed I 'Wish to continue', it lands on a blank URL.
Hi there, thank you for your review. Please try installing the app via a different browser or in a private/ Incognito window and this may assist. If the issue persists please contact our support team directly so we can look into this further: https://shopify.link/vRnL. -Victor, Shopify Support
June 17, 2024
Link pop is great similar to the Stan store but when shared to a social platform such as Ig or tiktok the link has issue as if it's not compatible.
Hey there, thanks for bringing this to our attention. We would like to take a further look into the setup of the Linkpop and the link that you are experiencing issues with. If you are still experiencing this, please reach out to our live support by navigating to our Help Center: https://shopify.link/8Vjw. When you arrive at the Help Center, you will need to make the virtual assistant be aware that you would like to Speak with support. -Ollie, Shopify Support