Linkpop
Shopify’s link in bio tool for commerce
Rating
2.3
feedback
89
chart
#2,939
All reviews
Rating Breakdown
Review RSS Feed
June 3, 2024
The app is never working. Now I have to go back to Linktree. Due to my customers not being able to access the link I have lost business.
Hey there! Thanks for taking the time to review Linkpop. We're sorry to hear you didn't have a great experience with our app and we would love to understand the issues you experienced. If you're open to it, please reach out to us here: https://shopify.link/W8y0. We'd be happy to take a look at this issue to find a resolution! - Dirk, Shopify Support
May 28, 2024
it STOP WORKING and when you click the link it says is not secure and won't open
Hi, there! We appreciate you taking the time to share your experience with the app. We're sorry to hear you're running into issues on your end. Whether the issue is appearing on desktop or mobile, there are some troubleshooting steps you can try: 1) Try clearing the cache and cookies in your browser. 2) Try using a different browser, incognito mode or a private browsing window 3) Lastly, try another network (ex. like cellular data instead of WiFi) If these troubleshooting steps do not help resolve the issue, you can get in touch with our Support team who will be happy to take a more detailed look: https://shopify.link/VAaY. -Victoria, Shopify Support.
Aug. 24, 2024
Just realized it's not working and saw other's reviews. Uninstalling...
Thank you for your review. We invite you to troubleshoot directly with our team right here: https://shopify.link/vRnL. This way we can help resolve the issue with you. -Olivia, Shopify Support
May 15, 2024
It just stops working randomly, and my customers go to a 404. WTH.
Hi, there! Thank you for sharing your experience. If you or your customers are having issues with the app please contact our Support Team through the Help Center here: https://shopify.link/qL3P. We'd be happy to take a look at this with you. -Erin, Shopify Support
May 1, 2024
I just want to inform you that Linkpop cannot function in Indonesia because the website linkpop.com is blocked by the Indonesian government. I hope you can handle the bureaucracy with the Ministry of Communication and Information Technology in Indonesia and also comply with Indonesian regulations. Thank you.
Thank you for your feedback and information regarding the Linkpop app not working in Indonesia. -Emily, Shopify Support
April 5, 2024
Worked at first but now unreliable. Regularly fails to link to the page.
Thank you for your review and feedback. I would try uninstalling and reinstalling the app to see if a new connection allows for that link to work all the time. -Emily, Shopify Support
April 4, 2024
I like this app. It's easy to use, and as simple as it is I can still customize the page a bit to look pretty and professional. I like that I can add external links to it, and that it makes checkout easy for customers! This is a good app, I wish the creators would update it to give us a little more leeway as far as customization and making it possible for users to also rate our products on the app. It's an easily customizable link that I can place in social media or on other websites and I can still analyze my site traffic on shopify. Nonetheless, I like it and definitely recommend it to any shop owner.
March 16, 2024
I can't believe that Shopify developed this app. The core logic is very simple, it's just a link aggregator single page subdomain linked to a website. Yet, it's almost ALWAYS DOWN! Our linkpop URL simply returns "The page you're looking for couldn't be found" to the users who try to access it & we've lost business worth thousands of dollars because of this. It's crazy to me that a $100B company like Shopify has failed to develop such a simple application for their own platform.
Hi, there! Thank you for reaching out and sharing your review. I can definitely understand the impact this has caused, as this is not the expected outcome. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can further troubleshoot and help identify the issue. I hope this helps! -Victoria, Shopify Support.
Feb. 22, 2024
Idea behind it is good but you can only have a single user within your Shopify store associated with the app. So if the business owner is the one that sets up the app they cannot have a staff member/different user on Shopify manage it as it won't exist for any other users of your store.
Hello! Thank you for taking the time to leave us a review for LinkPop, and for providing us with that feedback. We've received a good amount of feedback from other users related to this limitation, so I'm happy to make our Developers aware of your review, as we have for those other instances of feedback! I can't promise what the outcome of sharing your feedback will be, but our bevelopers will be aware of this feature request as a possible consideration in future updates. Thanks again! -Imogen, Shopify Support
Jan. 24, 2024
No settings, no options!
Thank you for your feedback! If you are having issues with the app or how to use it please contact our Support Team (https://shopify.link/qL3P). -Emily, Shopify Support
Jan. 23, 2024
The link is always broken
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Linkpop app. To clarify, are you having troubles with installing the app into your shop? If so, please feel free to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support
Jan. 18, 2024
Great idea, I love the fact that it's integrated with our eshop. Nevertheless, the page is often down and our followers are not able to access it (which we have confirmed ourselves when they contacted us). That's a big issue and it costs us money. So, I would not recommend as of now. Can't wait until this app becomes actually production-suitable and gets the features its competition already has.
Hello there! We sincerely appreciate you taking the time to provide us with your feedback. I'm sorry to hear about the inconvenience you and your followers faced while accessing the page. If you haven't already, I highly recommend reaching out to our Live Support team through this link (https://bit.ly/2AWw5VA) so that we can investigate this issue further. -Iris, Shopify Support
Dec. 24, 2023
Have had for months and still cannot add products from my store. Followed every step. Wouldn’t recommend and I’m moving on…
Thank you for taking the time to share your feedback. It's unclear if you were able to reach out for support, but if you decide to give it another shot we would be glad to support you with set-up here here: https://shopify.link/vRnL. -Olivia, Shopify Support
Oct. 29, 2023
I must say, I do like that Shopify creates their own apps more and more. Though, Linkpop unfortunately lacks a few crucial features, that makes it not usable for me. I love that there are analytics built in, that it easily integrates with my store, and that the creation process is extremely easy. My problems with existing features: - The lack of ability to hide the product price of a product card. -> This is my biggest complaint that makes the app useless as I have different prices for products depending on the market. Linkpop doesn't track where the user lives at so it always shows the base price, which for some people is wrong and they'll get the surprise once they click on the product link. - The somewhat broken preview. -> Texts appear way too big compared to how it actually looks on the phone for example. - The lack of ability to hide the branding even as a paid option. Features I would like to see in there (and wonder why they aren't implemented already): - A collection link. The same as the product link, but with collections. - Additional social media handles: Vimeo, behance - An option to add a banner image - More fonts
Thank you for your review! We definitely appreciate the detailed feedback. While we can't guarantee that all of these requests will be implemented, we will submit your feedback to our developers on your behalf. - Skye, Shopify Support
Oct. 9, 2023
It sends random links, not my links, Some of them are PORN related! I cannot reach support.
Hi there, thank you for letting us know about this issue. We definitely want to review your Linkpop account and ensure that your merchant account is secure. Please contact our authenticated support through our Help Center as soon as possible: https://bit.ly/2AWw5VA. -Shay, Shop Support
Oct. 7, 2023
good app for a sending to different pages
Store
My Store
Using app
4 months