Linkpop

We greatly appreciate your recommendation and I am delighted to hear that you've enjoyed using Linkpop for your Shopify store. I am glad to hear that it has helped you convert followers into customers and thank you for letting us know how your experience using the Linkpop app has been. -Victor, Shopify Support

I'm delighted to hear that you've found Linkpop to be a simple and effective tool for your store and thank you for sharing your feedback with us here. I hope the app continues to be of use to you and your business moving forward. -Victor, Shopify Support

Thank you so much for writing your review and for sharing your experience using the Linkpop app for your store. I'm delighted to hear that it's been easy to use and that you've had positive results from setting up Linkpop on your store, and we appreciate you taking the time to let us know here. -Victor, Shopify Support

Thank you for writing your review and I am sorry to hear that you've had difficulties logging in with Shopify while using the Linkpop app. If this issue is persisting please contact our support team directly and we'll see if there's anything we can do to help: https://bit.ly/2AWw5VA. -Victor, Shopify Support

Hey, there. Thanks for taking the time to leave a review for Linkpop. Back on October 14th, we had an incident that was impacting some stores from accessing and loading Linkpop. That incident has since been resolved, and you shouldn't be having any issues accessing things now - things should be back to normal! If you find that you're still having issues with the application, please reach out to our team at this link for some assistance: https://bit.ly/2AWw5VA. -Imogen, Shopify Support

Thank you for writing your review and I apologise for the delay in getting back to you here. In terms of the issues you're having getting the app working properly, I'd recommend getting in touch with our support team so we can investigate this further for you. Our team can authenticate you on the account and troubleshoot the problems you're having with the Linkpop app. You can get in touch with them here: https://bit.ly/2AWw5VA. In terms of the Linkpop app being restricted to English, you can translate much of the app to other languages but there are some sections (such as the "Add to bag" and "Buy it now" options) which cannot be translated to other languages. I can appreciate why this is a frustration and I will be sure to pass your feedback onto our app development team. -Victor, Shopify Support

Thank you for your review, and I am sorry to hear that you've been having issues with the Linkpop app. The link to your Linkpop page should not be breaking as you've described, so this is something we'd need to troubleshoot for you. Please contact our support team directly and they'll be able to investigate this in more detail: https://bit.ly/2AWw5VA. -Victor, Shopify Support

Thank you so much for writing your review and I am delighted to hear that using the Linkpop app has been a joy so far! I'm glad that it has been easy to set up and that you're already making use of the analytics provided. We appreciate you taking the time to get in touch. -Victor, Shopify Support

Thank you for writing your review and for providing us with your feedback on how you've found the Linkpop app so far. I'm delighted to hear that you've not experienced any bugs or issues and that it's been easy to use! In terms of more customization options, I can see why this would be desirable and I will be sure to pass your suggestion onto our development team who work on the Linkpop integration. Thanks again for getting in touch. -Victor, Shopify Support

Thank you for taking the time to write your review and I am sorry to hear about some of the issues you have experienced whilst using the Linkpop app. I would encourage you to reach out to our support team directly so that our team can troubleshoot the issues you're having with the link copy tool and page creator, and you can do so here: https://bit.ly/2AWw5VA. Once authenticated, our support team will be able to investigate the problems you're having and hopefully help you find a solution. -Victor, Shopify Support

We appreciate you taking the time to write your review and for letting us know that you've enjoyed using the Linkpop app so far, as well as some of your suggestions on how we can improve the app. I can confirm that the Linkpop app is GDPR-compliant and that it can be used by merchants in the European Union without concern. I do appreciate that you'd prefer to be able to disable the Shopify and Linkpop logos on your store's own Linkpop page, and I will be sure to pass that feedback on to our development team. I can also confirm that our development team are working on adding more translation options for the Linkpop app and that we hope to implement these soon. You should see this change in future updates. Thank you again for reaching out and I hope the Linkpop app continues to be a useful tool for you and your business moving forward. -Victor, Shopify Support

Thank you for taking the time to write your review and share your concerns regarding the Linkpop app. I would like to clarify that the app itself does not use or store customer data directly and that as a Shopify app, it adheres to all data and privacy guidelines. This includes GDPR and other data regulations followed by Shopify, which are mentioned here: https://bit.ly/3KltPqw. The message you saw regarding a request being sent to the developer to erase customer data is not an accurate representation of what occurs when the Linkpop app is removed from a merchant's store, and it refers to this webbook which is invoked when an app is uninstalled: https://bit.ly/3wv0X9H. I hope this has helped allieviate some of your concerns, but if you do have any further questions about the Linkpop app or how Shopify handles customer data, please feel free to contact our support team directly: https://bit.ly/2AWw5VA. -Victor, Shopify Support