Rating
5.0
feedback
27
chart
#2,906
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
15%
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Less than a year
81%
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More than a year
0%
Reviews Summary
The reviews for Lipscore are overwhelmingly positive, with users praising the app for its seamless integration process, high response rates, and user-friendly interface. Many users have reported a significant increase in reviews since switching to Lipscore, with some experiencing response rates as high as 40%. The onboarding support and customer service have been highlighted as exceptional, with users commending the team for their proactive approach and dedication to customer success. Additionally, the ability to own and display reviews directly on their Shopify stores has been a major benefit for merchants, leading to improved customer engagement and transparency. However, there have been some concerns raised about potential misinterpretation of the star rating system, which could lead to false negative reviews if customers misunderstand the ratings.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 8, 2024
We hadn’t come across Lipscore before they reached out, but I’m so glad they did! Since switching to their platform, our response rate and review conversions have significantly increased. Our experience with Lipscore has been overwhelmingly positive. The migration from our previous review platform was smooth and straightforward. The dashboard is user-friendly, and their team is incredibly helpful whenever we need support. Would recommened to any company looking to increase reviews
Nov. 5, 2024
We have recently migrated over from an alternative provider and we are really happy with the look of Lipscore on our website and the reviews that are coming in. It's early days but looks really promising.
Oct. 22, 2024
We have had a really positive experience with Lipscore since migrating over from another reviews platform. Big wins include owning our own reviews, our response rate has shot up, sharing reviews across multiple Shopify stores and all their other features. A competitively priced package and an above-and-beyond service from everyone in their team. Very much recommend to anyone hoping to get more out of their customer reviews.
Oct. 8, 2024
I know the value of customer reviews and testimonials and have struggled to secure them over the 10 years I have been in business. I hadn't heard of Lipscore when they called me, but I knew that I had nothing to lose by taking the plunge! The implementations was straight forward and painless. And wow....I have had more reviews in the 2 months since go-live than I have had in 10 years! The tools is easy to use and easy for customers to navigate!
Sept. 27, 2024
We were recommended Lipscore by another company, and from the moment we got in touch, everything was smooth sailing. The benefits of switching to the platform were immediately clear, and the team was incredibly helpful in getting us set up. The onboarding process was seamless. Having all our reviews directly on our site, rather than on an external platform, has strengthened our customer focused approach and made us more transparent. As a subscription-based company, the system integrates perfectly with our model.
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