All reviews

Rating Breakdown

  • 5
    100% (18 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

June 20, 2024

We have been using Lipscore for a couple of months now. I must say that I was hugely impressed with the onboarding support and process. Josh explained the service well and I was impressed and intrigued by the results in his examples.... these targets have been surpassed in our experience Angela was absolutely fantastic and thorough in her onboarding process... I couldn't speak more highly of her, absolute credit to the brand. The actual system is easy to use and monitor and we have seen an increase in reviews from 1% to 37%.. its given us more opportunity to speak to customers and rectify any issues. Overall It's been fantastic.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

Great experience from start to finish. We previously use Trustpilot for product reviews but were only getting a 2% response rate. We are now getting 32% with Lipscore. The process for the customers is easy and intuitive resulting in more reviews. Onboarding & service is amazing - would highly recommend.

Store

LiQuid

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2024

We have had a fantastic experience with Lipscore so far! The integration process (paid) was very seamless and transparent; we had an assigned onboarding manager that walked us through each step and ensured we had Lipscore configured exactly the way WE wanted! Their customer service and account teams are very proactive and want to see their customers succeed. Such a refreshing and different approach to something as simple as customer reviews, but it makes all the difference. There are a lot of tools at your disposal with Lipscore, and a supportive team that stands behind their product. 6/5 experience!

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 6, 2024

Absolutely love lipscore! The best decision to move over from our previous provider. If you're debating it definitely talk to the team who are so friendly, helpful and really attentive over email and phone. We are seeing great results from only being on the platform a few months and are excited to see where it goes in the future. Initially dealing with Angela she is great and so easy to communicate with and then follow ups and check ins with Josh have been great, thanks guys!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 13, 2024

I strongly recommend Lipscore for anyone looking to enhance their customer engagement. The integration process was seamless, and the support team has been exceptional. Most notably, our response rate has skyrocketed since implementation. 10/10

Store

VapeHQ

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Helped us improve review response rate dramtically, and great to deal with too.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 7, 2024

Would highly recommend Lipscore. The integration and support have been fantastic but the biggest improvement has been to our response rate which has improved to over 40%. On top of this the whole process of using the Lipscore interface is much more customer-centric allowing us to follow up directly with customers and ask for more information or offer solutions. This goes a huge way to improving our customer's shopping experience.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

Very pleased with the support, implementation and results we get from Lipscore. Our response rates are through the roof and we couldn't be happier. The tool is easy to manage and the team is always available to support and help. Looking forward to seeing their new and more user-friendly backend interface and newest AI features coming soon. Well done to everyone at Lipscore!

Using app

2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 11, 2024

Well, what can I say? Lipscore integration has been a roaring success for us and having reviews right there on the product page of our website is invaluable information for prospective customers or regulars. The uptake on customers leaving reviews is 4 x the national average in our industry so you can imagine we are extremely happy with Lipscore! Highly recommended to give your business a sales boost and credibility!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 26, 2024

We have had such a great experience working with this fantastic team. The platform is easy to use and in the 6 months we have been with them we have seen amazing results exceeding our expectations. Highly recommend

Using app

21 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 8, 2024

Amazing onboarding support, amazing customer service, amazing software. Considerably cheaper than Trustpilot and we're getting WAY better response stats from customers. If you're concerned about getting migrated over, don't be, they took care of everything and made it easy. Highly recommended.

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 7, 2024

Lipscore has really boost not only our websites but us as a company's confidence. They have really helped us succeed in ways we didn't even know we could and have really made us a stronger business. A big thank you to them ! - Daisy

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2024

We have had so many amazing reviews using Lipscore and not only is it easy for us as their customer, it is so quick and easy for our customers..no need to set up an account for them to leave a review, just quick and simple which means we are getting many more than with our previous provider. The team at Lipscore made the whole experience so simple and are always contactable and so friendly. PLUS it is so much cheaper than our previous company. Massive thanks to Angela who guided us through everything in no time at all.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

We started using Lipscore in 2023 for their product reviews app, and I must say, I'm thoroughly impressed. From start to finish, their professionalism and dedication were evident, making the entire experience smooth and enjoyable. Not only did they deliver high-quality results, but their transparent communication and attention to detail surpassed my expectations. I highly recommend Lipscore to anyone looking for a better alternative with top-notch service and a truly positive experience.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2024

Lipscore are fantastic. We used to get a 2% response rate with our reviews with other apps, now we have a nearly 30% response rate. It has been a perfect addition to our website and the team behind Lipscore is fantastic, shoutout to Angela who did our onboarding. Think twice before using another review app.

Using app

4 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Feb. 2, 2024

We've had a really positive experience dealing with the team at Lipscore from the earlier conversations with Liam and Kevin to the implementation of everything and working with Angela. Initiating reviews on our website was something we had delayed but we absolutely love the Lipscore way of getting feedback and ease to leave ratings and reviews for our customers. We're so pleased we pulled the trigger. It's still early days, but we're positive that conversions will increase and we're really happy with the genuine review content that our customers have left that we can utilise in future marketing. Angela has been brilliant throughout the process - she replies quickly and explains things in a way we can understand and has been incredibly helpful. We believe Lipscore will be an asset to our business moving forwards.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 19, 2023

We've been using this app for nearly a month now and are blown away so far. The integration was completed by the Lipscore team and was seamless. Angela and the team have been on hand throughout and have responded quickly regarding any questions we had. If you are looking for an app that shows your reviews on your website, and also makes the process easy for your customer, this is it. Thanks Angela and the Lipscore team. :)

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

Mycket nöjd med vår användning av Lipscore Reviews. Med recensioner av våra hudvårdsprodukter får vi högre trovärdighet på att de faktiskt fungerar och ger ett märkbart resultat på huden.

Using app

5 days

Total reviews

1

Average rating

5.0