Lipscore Product Reviews
Lipscore is highly praised by ecommerce merchants for its effectiveness in increasing review response rates, generating genuine reviews, and providing excellent customer support. Users have reported significant improvements in review rates, with some experiencing response rates as high as 51%. The platform is commended for its user-friendly interface, easy integration with Shopify stores, and the seamless syncing of products and order data. Customers appreciate the personal touch from the Lipscore team, with account managers like Josh, Angela, and Georgina being highlighted for their responsiveness and support. Overall, Lipscore is seen as a game-changer that adds trust, transparency, and credibility to online stores, leading to increased sales and customer confidence.
Review RSS feed
We needed to migrate the review aggregator we were using to a new platform as the one we were using was no longer fit for purpose in terms of review moderation, CX and having a solution that would evolve with the business. After choosing Lipscore the migration itself had a number of unique requirements (as part of the specification we had laid out) that needed some bespoke solutions. From the outset, the team at Lipscore were more than happy to work through these challenges with us and help find a way to achieve what we needed. It seemed like 'no' wasn't in their vocabulary. We've seen a significant improvement in our review response rates across all of our sites, which was something I was actually more skeptical about and my advise to businesses considering a move to Lipscore in the future - let go of what you think you like about your current set up. Take a step back from and and focus on the core objectives first. Trust the platform and the expertise of the Lipscore team. Then you can make incremental changes along the way measure performance properly, and make informed improvements as requirements evolve. What has impressed us most, however, is the level of customer service. The team are always available when we need support, respond quickly, and genuinely feel invested in helping us get the most from the platform. Nothing ever seems too much trouble.
Always helpful going above and beyond
Since switching to lipscore our conversion rate has vastly improved and the whole switch over has been very smooth. We receive great support when needed from the team and it has been a positive move for us.
Having championed Lipscore and successfully implemented it across multiple large-scale UK businesses in the past, I knew exactly which review architecture I was bringing to my own brand. It wasn’t even a debate. Lipscore is, without question, the best in the market. When you understand e-commerce, you know that authentic social proof is the ultimate lever for growth. I have seen firsthand the massive, quantifiable impact Lipscore has on conversion rates at scale.
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