DIY Custom Rides review for LitCommerce Amazon eBay Etsy +

Feb. 21, 2023

I've never thought of leaving a review mid-set up, but I'm writing this as Ember is helping me solve each and every issue that comes up in real time!! She responded to countless questions pre-sale and promised she would walk me through installation. As soon as I installed the app she took over the support chat and has been at my side the entire time. The dashboard looks great and appears complete. Syncing sales channels and importing products takes seconds. So far errors have been easy to find and solve. Products are easy to find and sort through. There's a lot to this app. I'll update the review once I'm finished setting it up, but first impression is the cost of the app is minimal compared to the support I've received. It's now about 2 weeks since my installation. Lit Commerce works! It's maintained my inventory without any issues. It is SKU based, so you'll need to make sure all of your products are SKUed and that the SKUs are maintained across any and all platforms you use. That is where you will run into problems if you're not prepared. We identified a few improperly SKUed products quickly. As soon as we made corrections, Lit Commerce immediately synced those products. Listing products to outside platforms like eBay and Etsy has been a breeze. Searching for the proper eBay categories when listing isn't the best, but once you figure out what the search bar needs, you can do it without any problem. Item specifics you would expect to find on eBay, for example, are all there. Where you do pick up speed is by creating and using templates in Lit Commerce. They are basic information templates that quickly fill a lot of the boxes that are required by individual platforms. I can create a listing on Shopify and cross post to each outside platforms with just a few clicks. The dashboard is clear and easy to understand without needing any instruction. Linking existing products across platforms is very fast and easy as well. Editing products is easy. Bulk editing is easy... get the point? I have not had any real issues at all with Lit Commerce, What I thought were "issues" during installation turned out to be SKU problems on my end. That's not Lit Commerce's fault. With that said, I have had questions and it's very easy to reach support. Speaking of support, I still have Ember, the same support staff that answered my pre-purchase questions. Anytime I have a question, I simply add to our ongoing chat and ask. She's always had an answer that worked. Always friendly and always a personal reply, never a copy/past reply that you see so often. So far so good! It's been a great addition to my store. Lit Commerce does what it says it's going to do and the support has been excellent to say the least.