All reviews

Rating Breakdown

  • 5
    90% (758 ratings)
  • 4
    3% (25 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (11 ratings)
  • 1
    3% (27 ratings)

Reviews with Text

  • 95% (783)
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5 / 5 Share

May 22, 2026

Great customer service and app

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

great app! very helpful and 24/7 support. natalie very helpful

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

So far AMAZING and FAR BETTER than Marketplace Connect

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

I tested other apps before, but the simplicity and versatility of LitCommerce across many platforms is by far incomparable. Rachel did a great job professionally assisting me with syncing my Etsy store and guiding me through key settings. Thank you for the great app.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2026

The help and support was quick and immediately helping me with channel listings and which subscription would be best for my number of listings. Philip was just great on knowledge of the app and showed me how to do what I needed to do.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2026

Great and quick customer service, always really helpful.

Store

Camrise

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2026

Phillip at LitCommerce was amazing, went above and beyond helping me get setup on my account. Highly recommend him and his company. www.sportscardsuperstore.com

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2026

so far so good, I've just started so don't really know yet but really need a tool to automate multi channels. I'm in U.S and hours are hard to reach them but they're available on chat and it's not all bots.

Store

ReMod

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2026

Phillip from LitCommerce provided an absolutely outstanding level of support throughout the entire process. From the very first second to none interaction, he demonstrated exceptional professionalism, patience, and technical expertise. He took the time to carefully explain every detail, answer all of my questions, and guide me through several complicated integration issues without ever making me feel rushed. His response time was incredibly fast, and his willingness to go above and beyond was truly impressive. Phillip’s knowledge of the platform is second to none, and his dedication to customer satisfaction made the entire experience smooth and stress-free. Thanks to his persistence and expertise, everything was resolved perfectly. This was honestly one of the best customer support experiences I have ever had, and Phillip is a tremendous asset to the LitCommerce team.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2026

lily is patient and very skilled, she helped me learning fast, best regards to her

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2026

Still in the process of getting LitCommerce set up and fully operational, but based solely on the tech support help at LitCommerce, this is going to be the best integrator on planet Earth. I never wait more than two minutes for a help reply, and the tech folks are humans. Real humans. Not bots pretending to be human. (During the few hours tech support isn't available, there is a bot on standby, just in case.) Tracy has spent a lot of time leading me through the setup process today, and there are no words to express how reassuring that is for a new Lit user. Another merchant told me to expect that level of customer service, and he was spot on. I'm sold.

Using app

10 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 15, 2026

I’ve been using LitCommerce to connect my Shopify store with multiple marketplaces, and I can confidently say this app has become an essential part of my multichannel workflow. What really stands out is the support team’s dedication and patience, especially when dealing with more complex categories like Amazon Beauty, which requires dozens of specific attributes and strict compliance. During my support session, the representatives are extremely helpful, responsive, and willing to go the extra mile. They monitored the publishing process, retried submissions, escalated technical checks, and kept me updated every step of the way. Even when Amazon returned vague or incomplete error messages (which is common with GTIN‑exempt Beauty listings), the support team stayed proactive and continued troubleshooting on their side. I appreciate that LitCommerce doesn’t just give generic responses they actually look into the technical mapping, attribute transmission, and Amazon’s backend behavior. Their willingness to follow up, re‑publish, and involve their technical team shows a level of service that’s rare among marketplace integration apps. The platform itself is clean, easy to navigate, and powerful enough to manage listings across Shopify, Etsy, eBay, Amazon, and TikTok Shop. Inventory sync, order sync, and product mapping are straightforward, and the interface makes it easy to update product data without jumping between platforms. Overall, LitCommerce has been a reliable tool for my business, and the support team deserves recognition for their professionalism and commitment. If you’re selling across multiple marketplaces especially in categories with strict requirements this app is absolutely worth using. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

May 14, 2026

Been using LitCommerce to connect and sync our Shopify store across multiple marketplaces, and the experience has been surprisingly smooth. The inventory sync works reliably, bulk listing saves a lot of manual work, and the interface is beginner-friendly even for stores managing several channels at once.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2026

Mit Abstand der beste Support, den ich je bekommen habe! Alle Antworten kamen extrem schnell und waren direkt zielgerichtet. Mein Problem wurde sofort verstanden und professionell gelöst. Ich bin wirklich fasziniert vom Service und kann die App absolut weiterempfehlen!

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2026

Using app

10 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 13, 2026

Expensive fees, numerous issues, and slow problem-solving.

Using app

3 days

Total reviews

1

Average rating

1.0

5 / 5 Share

May 13, 2026

mona was a great help thank you

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2026

LitCommerce has been amazing for me. It's a critical part of my business making sure I don't miss an order from any of my online store locations. Updating and managing listings is pretty easy. I've contacted support twice in 8 months and both times they have been super fast to respond and most importantly - HELPFUL. Highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2026

So far so good. The app is incredibly easy to use. Phillip in customer service was amazing for the onboarding. I was an Inkfrog user for many years. I sell one-of-a-kind, Japanese antiques at www.chidorivintage.com. I have thousands of items, and I needed a service that was not cookie-cutter and that would give me the flexibility to do exactly what I wanted. They allow me to import and price-sync without syncing descriptions, and use locked templates that provide no flexibility. Everything is optional here, so you can make the app do exactly what you want. Also, the terminology makes sense. I tried 8 apps trying to replace Inkfrog, and I FINALLY found my match.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2026

Excellent customer service and quick to respond. They make it easy to get set up. Highly recommend

Using app

5 days

Total reviews

1

Average rating

5.0