Hallyu Store review for LitCommerce eBay Etsy Amazon +
Feb. 24, 2026
I found this app and decided to try the free trial period to see how it works, etc. Later, I canceled the subscription well before the automatic renewal because I decided not to use it for personal reasons. Despite the fact that the subscription was canceled, I was still charged. I wrote an email to customer support but did not receive any response. I would like to get a refund, as the subscription was canceled, but my email was never answered.
Hello, We have received your concern regarding the unwanted charge and sincerely apologize for this incident. Rest assured, we resolve billing matters promptly. It appears we have not received any email from you regarding this matter. For faster assistance, you may open a Live Chat with us (https://go.crisp.chat/chat/embed/?website_id=16e453e8-f0c6-490d-8be5-ff3c860d94c0), and our team will be happy to assist you immediately. If you have another preferred contact method, please let us know the best way to reach you. We have also reached out to you twice at [email protected], but unfortunately have not received a response. For future reference, we kindly suggest checking your spam or junk folder in case our messages were filtered there. Also, could you let us know which address you used to reach out to us? This is to ensure you are using the correct address for next contacts. We truly appreciate the opportunity to make this right and look forward to your response.
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