Everyday Gifts For You review for Live Product Options
Jan. 11, 2023
I was very excited to try this app. Unfortunately, none of the staff could clearly explain how to add personalizations to my items. Even after asking for a video with a clear set of step by step instructions, no one really helped. They kept telling me to look back at the self help doc. Then they told me to hire someone on Upwork to set up the app instead of setting up a 10 minute phone call or Zoom to help me through this. Very disappointed. Try an app where they're happy to help you get set up. I was told I could only get help with set up if I was a bigger store. So this app isn't for small business owners just starting out.
I've just checked our support requests from your store. I can see we have even setup an example config on your store based on your request. After that, you've requested us to setup our app based on another merchants store that uses our app. This is not something we offer, and our merchants would also not be happy about this! Also we have lots of videos explaining how to setup a product with a live preview.
