fairytaleme review for Live Product Options

1 / 5

Oct. 19, 2021

I tried using the app, it does not update the price on the theme bought on the shopify platform, messaged them and they have done absolutely nothing, I have emailed 5 times, and they want you to pay for this?

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

We did respond to your emails and were offering support. I would have appreciated some patience before you decided to leave a one star review. Our app is one of the only apps that does not directly edit your theme code, this is a huge benefit in not messing anything up when you in/uninstall the app. However for some themes the app needs a hint the to find the right location e.g to update the product price. We have help documentation on how to add the hint yourself and also provide theme support to add the hint for you.

Live Product Options for Shopify
Live Product Options
4.8 star
266 reviews

Live Product Options - Custom Shopify Products

Developer
Shopify App Store