Affirm The Word review for LPO Live Product Options

March 25, 2022

I must say- this is the BEST personalization app out there. I first reviewed a total of eight (8) other apps, and then installed but deleted three (3) others that were just too hard to figure out, before settling on this one!! This app was pretty much really easy to setup myself, and I am not the best at this, after only having my shop for about a year. The others I deleted were too complex, and I couldn't get help for their support fast enough to make sure I wasn't making any mistakes and losing money. Michael usually responds within a few hours- (we're in NY- he's in Europe). There was one issue where we had a Buy x Get Y 50% off coupon and the app was discounting every applicable item at first- as it was not configured for complex discounts on multiple items (only one in a BOGO setup) in "Draft order" mode. Please note- this was an issue because we charge for personalizations, and would not have been noticed if our personalizations were free. That issue was temporarily resolved by disabling "Draft order" mode, but it then created a minimal product total which upped the product count ( this could be confusing as the price was still accurate). Michael- went in and made a fix that corrected the issue throughout the app. Therefore these complex discounts- even automatic ones- now process seamlessly in Draft Order mode, with proper cart and checkout calculations/ discounts. We really appreciate all their help in allowing us to add this app to our site in a way that meets all our needs. Our customers were asking for the ability to personalize our journals and now we can, while also offsetting our free shipping option! Blessings! affirmtheword.org