Channelize Live Shopping & UGC for Shopify

Channelize Live Shopping & UGC

Live Shopping & Shoppable Videos App for Shopify Stores

Rating

4.8

feedback

85

Reviews

chart

#2,421

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    34%
  • Less than a year
    62%
  • More than a year
    1%

Reviews Summary

The reviews for the Channelize app are overwhelmingly positive, with users praising the app for its ease of use, seamless integration with Shopify, and exceptional customer support. Many users have highlighted the success of their live shows, the stability of the streaming, and the positive feedback from customers. The support team is commended for being responsive, helpful, and dedicated to ensuring a smooth experience for users. However, there are a few negative reviews mentioning issues with account login, slow support responses, and difficulties in setup and compatibility. Some users also expressed frustration with billing and refund processes.

Highlights

Positive feedback on ease of use and seamless integration with Shopify
Exceptional customer support and responsiveness
Success of live shows and positive customer feedback
Challenges with account login, slow support responses, and setup difficulties
Issues with billing and refund processes

Rating Breakdown

  • 5
    94% (80 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (3 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 98% (83)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 5, 2025

This is by far out best app. So easy to use and the team is amazing. This has taken our business to the next level. The shoppable videos have tripled our conversions on our product page. So interviewed almost every platform at the time and we just felt they had everything. The sky is the limit with this app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Our account access has been restored and we have successfully gone live again. Thank you to the team for the follow-up and fix. As a suggestion, an in-dashboard maintenance notice would help ensure important messages are not missed.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 7, 2025

What a game changer of a product! Support team is extremely responsive and care about you delivering exceptional live videos!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2025

We have been using the app for over a month now, and have already done three live shows of one hour each. Found the product easy to setup and use. The support team is also very reachable. We reached out to them with a few queries like if we could download the videos and they were able to resolve all our queries. Our users have also found the app interface during live streaming quite easy to use. We highly recommend it if you are planning to integrate live streaming into your Shopify store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

We just had our first show with Channelize, and it was a big success! Their support and strategies were really helpful in getting us up and running, and RTMP feature is really helpful if you need to stream from another platform into Channelize.

Store

Joylux

Using app

14 days

Total reviews

3

Average rating

5.0

All reviews

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