Channelize Live Shopping & UGC for Shopify

Channelize Live Shopping & UGC

Maximize Sales With Real-Time Live Shopping & Shoppable Videos

Rating

4.6

feedback

86

Reviews

chart

#2,684

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    33%
  • Less than a year
    63%
  • More than a year
    2%

Reviews Summary

The reviews for the Channelize app are overwhelmingly positive, highlighting the exceptional customer service, stability of the platform, ease of use, and effectiveness in boosting sales through live shopping experiences. Users appreciate the responsive support team, seamless integration with their websites, and the ability to conduct successful live shows with high engagement and sales. The app is praised for its user-friendly design, helpful features like shoppable videos, and the capability to simulcast on multiple social media platforms simultaneously. However, there are a few negative reviews mentioning challenges with setup, compatibility issues with certain devices, and concerns about billing practices.

Highlights

Exceptional customer service and support
Stability and ease of use
Effectiveness in boosting sales through live shopping
User-friendly design and helpful features
Challenges with setup and compatibility, concerns about billing practices

Rating Breakdown

  • 5
    93% (80 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 98% (83)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 19, 2026

awesome customer service

Using app

29 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 19, 2026

You have to pay for a year in advance. After 3 months of use, they banned me without notice. They then refused to refund any of my money, and we're not talking pennies here. I gave them $1000. This is a scam company, stay far away.

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

We take feedback seriously and would like to provide clarification. Channelize offers both annual and monthly plans, with pricing and billing terms clearly disclosed at the time of purchase. In this instance, the account was terminated following a review that determined live streaming activity on the account violated our platform’s Terms and Conditions regarding prohibited content. We apply our policies consistently to protect the integrity of the platform and our broader customer community.

5 / 5 Share

Dec. 22, 2025

La plataforma es muy estable, el servicio al cliente es muy bueno. Se cumplió el objetivo, la usaremos más adelante.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

This is by far out best app. So easy to use and the team is amazing. This has taken our business to the next level. The shoppable videos have tripled our conversions on our product page. So interviewed almost every platform at the time and we just felt they had everything. The sky is the limit with this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Our account access has been restored and we have successfully gone live again. Thank you to the team for the follow-up and fix. As a suggestion, an in-dashboard maintenance notice would help ensure important messages are not missed.

Using app

About 1 month

Total reviews

2

Average rating

3.0

All reviews

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