Live & Shoppable Videos: Ch.io
Live Shopping & Shoppable Videos App for Shopify Stores
Rating
4.8
feedback
92
chart
#2,107
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
1%
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Less than a month
24%
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Less than a year
68%
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More than a year
4%
Reviews Summary
The reviews for the Channelize.io app are overwhelmingly positive, highlighting the app's user-friendly interface, seamless integration with online stores, and excellent customer support. Users appreciate the ability to conduct live shopping shows easily and connect with their audience across multiple platforms simultaneously. The app's features, such as stable live streaming, direct add-to-cart options, and interactive chat functionalities, have been praised for enhancing the overall shopping experience. However, there are some concerns raised about the setup process being challenging for some users, especially with compatibility issues on certain devices like iPhone16 and iPad. Additionally, there have been complaints about billing issues and difficulties in canceling subscriptions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 21, 2025
This app is a great idea.Well thought out in presentation with details like a beautify filter. However, set up was very problematic and I am not a newbie to online selling or installing Shopify apps. Support was very nice and tried to be helpful, but there is a 12 hour time difference between India and PDT and they don't work on weekends. You will need the 2 week trial period because there is a lot of waiting for help. Set up was not easy. The companion host app that works on your phone to broadcast the live is not compatible with iPhone16. It is not compatible with iPad. There are not enough easy to understand instructions or videos available to help you trouble shoot on your own. Channelize.io, you need "how to install for dummies" videos with step-by-step instructions illustrated as one goes through installation showing what everything looks like and will look like. The AI help chat on the dashboard is completely useless. I am super disappointed and hope in the future that these issues will be addressed as I would love to try again. You have a great idea, but it needs some serious fine tuning.
March 21, 2025
Ich bin sehr zufrieden mit der App. Unsere Kundinnen und Kunden sind begeistert vom Live-Shopping-Erlebnis. Die Übertragung läuft sehr stabil.
Feb. 11, 2025
We just wrapped up our first live shopping show using the Channelize app, and it was a fantastic experience! A big thank you to Angshuman and his team for their incredible support throughout the process. The platform is incredibly user-friendly and integrates seamlessly with our systems, making the whole experience smooth and enjoyable for both us and our customers.
Jan. 22, 2025
amazing customer support! very helpful, friendly and quick response. The app has everything to create succesful live selling shows and sellable videos. Thank you Channelize team for creating this space!
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