Channelize Live Shopping & UGC
The Channelize app has received overwhelmingly positive reviews from users, highlighting its ease of use, exceptional customer support, and effectiveness in boosting sales and engagement through live shopping and shoppable videos. Users appreciate the stability of the platform, the seamless integration with Shopify, and the variety of features offered. The customer support team, particularly individuals like Angshuman and Abinash, has been praised for being responsive, knowledgeable, and dedicated to helping users succeed. The app's ability to simulcast on multiple social media platforms simultaneously has been a game-changer for many businesses, leading to increased conversion rates and customer satisfaction. However, there have been a few negative reviews mentioning issues with setup difficulties, time zone differences affecting support availability, and challenges with billing and refunds.
Review RSS feed
We recently had the pleasure of working with Angshuman Mitra while setting up the Channelize app on my Shopify store, and I have to say — the experience exceeded all expectations. Angshuman was not only incredibly knowledgeable but also genuinely patient and kind throughout the entire process. Every question I asked was answered clearly and promptly, with practical guidance that made a real difference. It was evident from the first exchange that he truly understands the platform inside and out. What stood out most was the combination of technical expertise and a warm, human approach. I never felt lost or overwhelmed — quite the opposite. I felt supported every step of the way. If you ever need assistance with Channelize, I hope you get Angshuman. Truly exceptional support. Five stars, without hesitation. Live Team Beautyzon
Channelize has been a great engagement option for us with clients during live shopping. It allows all details about each item to be shown so viewers and watch and shop in the same location -- no leaving the show to checkout, wonderful!
We LOVE Channelize! Live shopping has been such a game changer for our business! It's taken our revenues to the next level. Their pricing is super fair, and we have access to every single feature and unlimited everything. Our conversion rates are off the chart and our customer's LTV is AMAZING. Their team is always available to help which is huge plus. This is by far the absolute best live shopping and shoppable video app!
You have to pay for a year in advance. After 3 months of use, they banned me without notice. They then refused to refund any of my money, and we're not talking pennies here. I gave them $1000. This is a scam company, stay far away.
We take feedback seriously and would like to provide clarification. Channelize offers both annual and monthly plans, with pricing and billing terms clearly disclosed at the time of purchase. In this instance, the account was terminated following a review that determined live streaming activity on the account violated our platform’s Terms and Conditions regarding prohibited content. We apply our policies consistently to protect the integrity of the platform and our broader customer community.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.