Turquoise Skies review for Live & Shoppable Videos: Ch.io

Apologies Mathew for the confusion you had while using our Platform. We noticed you used OBS with our RTMP Support feature, to Go Live for your Shopping Show with external cameras. There are 2 possible reasons for the low-quality of your live stream: 1) The video Bitrate in your OBS Settings may be set to a lower value: The video Bitrate for best quality should be 3500 kbps, and we recommend this in our Help documentation too. So we need to check what was the bitrate with which you went live. 2) The streamed video quality is also unsatisfactory if the RAM or CPU of the computer on which OBS is running is low. For customizing the Watermark on your Shopping Shows to contain your Brand Logo, or hiding the Watermark, you can do it easily from the "Settings" section of your Channelize.io Production Dashboard. We have already shared the steps for that with you via mail. Looking forward to connecting with you and making your Live Shopping Shows successful.