LiveChat: AI live chat by Text
Get more sales with AI live chat, chatbot, and help...
Rating
4.9
feedback
48
chart
#997
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
19%
-
Less than a year
46%
-
More than a year
25%
Reviews Summary
The LiveChat app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the ease of use, powerful features, and the ability to customize the app to match their store's look and feel. The app has been praised for its impact on customer engagement, conversion rates, and providing valuable insights through analytics. Additionally, users have commended the prompt and friendly customer support, mentioning specific team members who went above and beyond to assist them. However, there were a few users who mentioned issues with pricing, difficulties in canceling subscriptions, and some limitations in features like product variants selection in product cards integration with Shopify.
Highlights
All reviews
Feb. 8, 2026
Wojtek was very very helpful - 10/10 for me. Quick response and straight answers
Thank you so much for the great feedback! I’m really glad to hear that Wojtek was able to help quickly and provide clear answers - I’ll be sure to pass this on to him! ~Milosz / LiveChat
Dec. 12, 2025
Great app. Wojtek was very helpful!!
Thank you for your review! We’re glad to hear that Wojtek was helpful - he’s truly our support superstar :-) ~Milosz / LiveChat
Nov. 17, 2025
We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.
Thanks so much for your feedback! We're glad you’re finding the app powerful and intuitive. ~Milosz / LiveChat
Oct. 1, 2025
Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.
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