LiveChat: Live Chat App
Best Live Chat Software for a Shopify Store to Boost...
Rating
4.8
feedback
43
chart
#1,287
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
9%
-
Less than a month
26%
-
Less than a year
77%
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More than a year
23%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Customers appreciate the quick and effective assistance they receive, with agents going above and beyond to solve any issues. The app is commended for its ease of use, convenience, and powerful features that enhance customer interactions and boost sales. Users highlight the seamless integration with Shopify, the ability to customize the chat experience, and the valuable insights provided by the analytics.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 1, 2025
Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!
March 14, 2025
Very helpful and got us set up wit a trial extension as were are switching to LiveChat from Gorgias
March 3, 2025
We've used this platform for over 16 months and can't fault it. From a technical side it's always stable and the support is second to none (except ours ;) ). Can't work out how to make the chat behave how you want? Just ask them! I have fielded several questions about how to change certain aspects to suit our business and the technical advice is always top notch, often receiving multiple different ways to solve one problem. Keep doing what you do guys, it's a pleasure to work with you
Feb. 11, 2025
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