LiveChat: AI live chat by Text

Reviews Summary

The LiveChat Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, powerful features, and excellent customer support. Many users highlighted the quick and informative responses from the support team, mentioning specific agents who provided exceptional service. The app's ability to enhance customer engagement, improve conversion rates, provide valuable insights, and offer a user-friendly interface were also mentioned as key benefits. Users appreciate the customization options, real-time tracking, and the convenience of managing chats from multiple Shopify stores in one place. However, there were a few minor issues mentioned, such as difficulties in canceling subscriptions, high prices for some users, and occasional challenges with notifications and billing accuracy. Overall, LiveChat is highly recommended for e-commerce businesses looking to elevate their customer service experience and boost conversions.