LiveChat: AI live chat by Text
All reviews
so far it had ZERO EFFECT , a lot of e mails - NO TANGIBLE RESULTS , so far
Thank you for writing in. A message with guidance on how to make the most of your account is on the way. We’d be happy to help you get better results, based on what’s worked well for other merchants.
I tried a few chat bubble apps. So far i think this is the best one. It was easy to set, the alerts come in pretty quick, and support is responsive.
Thank you for the 5-star rating! We really appreciate your support and are glad you chose our app. If you ever have any feedback or questions, feel free to reach out, we’re always happy to help! ~Milosz / LiveChat
Wojtek was very very helpful - 10/10 for me. Quick response and straight answers
Thank you so much for the great feedback! I’m really glad to hear that Wojtek was able to help quickly and provide clear answers - I’ll be sure to pass this on to him! ~Milosz / LiveChat
Great app. Wojtek was very helpful!!
Thank you for your review! We’re glad to hear that Wojtek was helpful - he’s truly our support superstar :-) ~Milosz / LiveChat
We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.
Thanks so much for your feedback! We're glad you’re finding the app powerful and intuitive. ~Milosz / LiveChat
Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.
Very good app, it is good and easy to use, the customer support is very professional and timely, i recommend it to everyone!
LiveChat is a positive addition to our eCommerce store, helping with maximising sales and customer satisfaction. The support provided by LiveChat to backup their product has been exceptional.
Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!
Fantastic customer service. Professional and friendly.
Very helpful and got us set up wit a trial extension as were are switching to LiveChat from Gorgias
We've used this platform for over 16 months and can't fault it. From a technical side it's always stable and the support is second to none (except ours ;) ). Can't work out how to make the chat behave how you want? Just ask them! I have fielded several questions about how to change certain aspects to suit our business and the technical advice is always top notch, often receiving multiple different ways to solve one problem. Keep doing what you do guys, it's a pleasure to work with you
Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!
Linking LiveChat to our Shopify store was very simple to set up, and the tools we use to help our customers were simple and intuitive to use from day 1. The Automations available through LiveChat have raised our customer service levels, allowing us to send the right message, to the right customer at the right time.
Awesome App with powerful features. Worth the price! Shout out to Dawid who gave me the answers I needed !
We have been using LiveChat for about a year now. It has greatly enhanced our ability to assist our customers.
Great app that just works. We were mainly looking for a chat application that didn’t require a customer to give us their contact information before starting a conversation. (We felt this limited interactions) We saw a 25% increase in our sales with the automations/campaigns within live chat.
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