LiveChat: AI live chat by Text
Get more sales with AI live chat, chatbot, and help...
Rating
4.8
feedback
48
chart
#1,484
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
4%
-
Less than a month
19%
-
Less than a year
46%
-
More than a year
27%
Reviews Summary
The LiveChat app has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Users highlighted the app's ease of use, powerful features, and its ability to enhance customer engagement and boost sales. The integration with Shopify was found to be seamless, and the customization options were appreciated. However, some users mentioned additional monthly fees for certain add-ons and a few issues with notifications and billing. Overall, LiveChat was commended for its effectiveness in improving customer service and increasing conversions for e-commerce businesses.
Highlights
Review RSS Feed
All reviews
March 3, 2026
Thank you for the 5-star rating! We really appreciate your support and are glad you chose our app. If you ever have any feedback or questions, feel free to reach out, we’re always happy to help! ~Milosz / LiveChat
Feb. 8, 2026
Wojtek was very very helpful - 10/10 for me. Quick response and straight answers
Thank you so much for the great feedback! I’m really glad to hear that Wojtek was able to help quickly and provide clear answers - I’ll be sure to pass this on to him! ~Milosz / LiveChat
Dec. 12, 2025
Great app. Wojtek was very helpful!!
Thank you for your review! We’re glad to hear that Wojtek was helpful - he’s truly our support superstar :-) ~Milosz / LiveChat
Nov. 17, 2025
We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.
Thanks so much for your feedback! We're glad you’re finding the app powerful and intuitive. ~Milosz / LiveChat
Oct. 1, 2025
Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.
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