LiveChat: AI live chat by Text
The LiveChat Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, powerful features, and excellent customer support. Many users highlighted the quick and informative responses from the support team, emphasizing the helpfulness and professionalism of the agents. The app's ability to enhance customer engagement, improve conversion rates, provide valuable insights through analytics, and offer a user-friendly interface were also mentioned as key strengths. Additionally, users appreciated the customization options, real-time visitor tracking, and seamless integration with Shopify. However, there were a few minor issues mentioned, such as difficulties in canceling subscriptions, high prices for some users, and occasional glitches in notifications and billing. Overall, LiveChat was highly recommended for its effectiveness in boosting sales, providing exceptional customer service, and streamlining communication with customers.
Thank you for the 5-star rating! We really appreciate your support and are glad you chose our app. If you ever have any feedback or questions, feel free to reach out, we’re always happy to help! ~Milosz / LiveChat
Wojtek was very very helpful - 10/10 for me. Quick response and straight answers
Thank you so much for the great feedback! I’m really glad to hear that Wojtek was able to help quickly and provide clear answers - I’ll be sure to pass this on to him! ~Milosz / LiveChat
Great app. Wojtek was very helpful!!
Thank you for your review! We’re glad to hear that Wojtek was helpful - he’s truly our support superstar :-) ~Milosz / LiveChat
We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.
Thanks so much for your feedback! We're glad you’re finding the app powerful and intuitive. ~Milosz / LiveChat
Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.
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