LiveChat: AI live chat by Text for Shopify

LiveChat: AI live chat by Text

Get more sales with AI live chat, chatbot, and help...
Developer
TEXT
Rating
4.8
Feedback
48
Reviews
Chart
#1,797
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The LiveChat Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, powerful features, and excellent customer support. Many users highlighted the quick and informative responses from the support team, emphasizing the helpfulness and professionalism of the agents. The app's ability to enhance customer engagement, improve conversion rates, provide valuable insights through analytics, and offer a user-friendly interface were also mentioned as key strengths. Additionally, users appreciated the customization options, real-time visitor tracking, and seamless integration with Shopify. However, there were a few minor issues mentioned, such as difficulties in canceling subscriptions, high prices for some users, and occasional glitches in notifications and billing. Overall, LiveChat was highly recommended for its effectiveness in boosting sales, providing exceptional customer service, and streamlining communication with customers.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 4%
Less than a month 19%
Less than a year 46%
More than a year 27%
All reviews
5 / 5 Share
March 3, 2026

Store Using app Total reviews Average rating
Flooring Supplies Almost 2 years 2 3.0
Developer Reply

Thank you for the 5-star rating! We really appreciate your support and are glad you chose our app. If you ever have any feedback or questions, feel free to reach out, we’re always happy to help! ~Milosz / LiveChat

5 / 5 Share
Feb. 8, 2026

Wojtek was very very helpful - 10/10 for me. Quick response and straight answers

Store Using app Total reviews Average rating
Test & Tag Training Over 1 year 1 5.0
Developer Reply

Thank you so much for the great feedback! I’m really glad to hear that Wojtek was able to help quickly and provide clear answers - I’ll be sure to pass this on to him! ~Milosz / LiveChat

5 / 5 Share
Dec. 12, 2025

Great app. Wojtek was very helpful!!

Store Using app Total reviews Average rating
Developer Reply

Thank you for your review! We’re glad to hear that Wojtek was helpful - he’s truly our support superstar :-) ~Milosz / LiveChat

5 / 5 Share
Nov. 17, 2025

We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.

Store Using app Total reviews Average rating
PraiseBanners™ Over 4 years 5 4.8
Developer Reply

Thanks so much for your feedback! We're glad you’re finding the app powerful and intuitive. ~Milosz / LiveChat

5 / 5 Share
Oct. 1, 2025

Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.

Store Using app Total reviews Average rating
G-Form.com Over 2 years 2 3.0

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