LiveChat: AI live chat by Text for Shopify

LiveChat: AI live chat by Text

Get more sales with AI live chat, chatbot, and help...
Developer
TEXT
Rating
4.4
Feedback
41
Reviews
Chart
#1,381
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its powerful features, ease of use, and exceptional customer support. Many users highlighted the helpfulness of the support team, mentioning specific agents who provided quick and informative responses. The app was commended for its ability to enhance customer engagement, improve conversion rates, provide valuable insights through analytics, and offer a user-friendly interface. Customizability, flexibility, and the synchronization between desktop and mobile chats were also appreciated. However, there were a few negative reviews mentioning issues with pricing, difficulties in canceling subscriptions, and occasional problems with notifications and billing.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 2%
Less than a month 22%
Less than a year 44%
More than a year 29%
All reviews
1 / 5 Share
July 23, 2026

so far it had ZERO EFFECT , a lot of e mails - NO TANGIBLE RESULTS , so far

Store Using app Total reviews Average rating
In Nature Teas 17 days 1 1.0
5 / 5 Share
March 3, 2026

Store Using app Total reviews Average rating
Flooring Supplies Almost 2 years 2 3.0
Developer Reply

Thank you for the 5-star rating! We really appreciate your support and are glad you chose our app. If you ever have any feedback or questions, feel free to reach out, we’re always happy to help! ~Milosz / LiveChat

5 / 5 Share
Feb. 8, 2026

Wojtek was very very helpful - 10/10 for me. Quick response and straight answers

Store Using app Total reviews Average rating
Test & Tag Training Over 1 year 1 5.0
Developer Reply

Thank you so much for the great feedback! I’m really glad to hear that Wojtek was able to help quickly and provide clear answers - I’ll be sure to pass this on to him! ~Milosz / LiveChat

5 / 5 Share
Dec. 12, 2025

Great app. Wojtek was very helpful!!

Store Using app Total reviews Average rating
Developer Reply

Thank you for your review! We’re glad to hear that Wojtek was helpful - he’s truly our support superstar :-) ~Milosz / LiveChat

5 / 5 Share
Nov. 17, 2025

We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.

Store Using app Total reviews Average rating
PraiseBanners™ Over 4 years 5 4.8
Developer Reply

Thanks so much for your feedback! We're glad you’re finding the app powerful and intuitive. ~Milosz / LiveChat

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