LiveChat: AI live chat by Text for Shopify

LiveChat: AI live chat by Text

Get more sales with AI live chat, chatbot, and help...
Developer
TEXT
Rating
4.8
Feedback
48
Reviews
Chart
#1,353
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The LiveChat app has received overwhelmingly positive reviews from users, with many praising the helpful and responsive customer support provided by the team. Users appreciate the ease of use and intuitive interface of the app, along with its powerful features such as real-time customer engagement, product cards, and integration with Shopify. The app has been instrumental in boosting sales, enhancing customer satisfaction, and streamlining customer service operations for ecommerce businesses. However, some users have mentioned additional monthly fees for certain add-ons and a few issues with notifications and billing inaccuracies.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 4%
Less than a month 19%
Less than a year 46%
More than a year 27%
All reviews
5 / 5 Share
March 3, 2026

Store Using app Total reviews Average rating
Flooring Supplies Almost 2 years 2 3.0
Developer Reply

Thank you for the 5-star rating! We really appreciate your support and are glad you chose our app. If you ever have any feedback or questions, feel free to reach out, we’re always happy to help! ~Milosz / LiveChat

5 / 5 Share
Feb. 8, 2026

Wojtek was very very helpful - 10/10 for me. Quick response and straight answers

Store Using app Total reviews Average rating
Test & Tag Training Over 1 year 1 5.0
Developer Reply

Thank you so much for the great feedback! I’m really glad to hear that Wojtek was able to help quickly and provide clear answers - I’ll be sure to pass this on to him! ~Milosz / LiveChat

5 / 5 Share
Dec. 12, 2025

Great app. Wojtek was very helpful!!

Store Using app Total reviews Average rating
Developer Reply

Thank you for your review! We’re glad to hear that Wojtek was helpful - he’s truly our support superstar :-) ~Milosz / LiveChat

5 / 5 Share
Nov. 17, 2025

We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.

Store Using app Total reviews Average rating
PraiseBanners™ Over 4 years 5 4.8
Developer Reply

Thanks so much for your feedback! We're glad you’re finding the app powerful and intuitive. ~Milosz / LiveChat

5 / 5 Share
Oct. 1, 2025

Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.

Store Using app Total reviews Average rating
G-Form.com Over 2 years 2 3.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.