All reviews

Rating Breakdown

  • 5
    62% (31 ratings)
  • 4
    14% (7 ratings)
  • 3
    6% (3 ratings)
  • 2
    2% (1 ratings)
  • 1
    16% (8 ratings)
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5 / 5 Share

Jan. 16, 2020

We have been using Live Chat for many years now. Very easy to install and use. If ever tech assistance has been needed they have always been fast to reply and assist. The recent update and addition of Product Cards has made live chats with customers much better. I look forward to seeing more updates from Live Chat. Yes, I would recommend Live Chat Inc.

Using app

Almost 4 years

Total reviews

5

Average rating

4.6

5 / 5 Share

May 17, 2019

What a great app. Very useful and helpful. The 30 days try version is completely awesome. I 100% recommand.

Store

TSHEEZ

Using app

29 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

Really like how easy this app is to use. It also clearly notifies you when an incoming chat is coming in. There is useful information provided on the side of the chat screen that shows you the name and contact info, where the customer is located, the links they've clicked on so far and more.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2018

I've only been using this app for about a week but already it is miles better than others i've tried. It is simple to use, and I love the fact that there is also a mobile app too, which definitely helps with customer support and therefore conversions

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2018

Easy for using, works fast no any bugs at all. Strong recommend for online e-commerce business! Really increase conversion rate!

Store

ÓRTTU

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2018

Functional, easy to use, full of information and indicators in order to quickly support customer requests.

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 8, 2018

Easy to use, great way to connect with our customers and provide instant help for their queries. Highly recommend

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

Installed this app with apprehension as there are lots similar. BUT WOW its so much better than expected. I couldn't recommend this app enough! If you want to get more sales and improve your customer service then install this today...

Using app

Over 5 years

Total reviews

16

Average rating

5.0

5 / 5 Share

July 18, 2018

This is the go-to professional app with everything you need. Not only does support check in on you to make sure you're okay, but they even go the extra mile when needed. Great service and app. www.securitystorehouse.com

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2018

I absolutely recommend using LiveChat for customer support and increasing sales conversions! I was thinking of using an alternative tool first, however I find a fact that majority of the customers is familiar with the brand already as very supportive when they are about to approach us online.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2018

LOVE this app! I've been able to help so many people live on the page. Helped sales and engagement.

Using app

10 months

Total reviews

1

Average rating

5.0