Sapphire Ace review for LiveRecover SMS Cart Recovery
Nov. 26, 2023
Took money after removing app weeks prior. They won't respond to emails. Very unprofessional. I've noticed others complain of the same issue. This isn't a coincidence. This is a shady app.
Thank you for your review. We’re sorry to hear about your frustration, but let’s clear the air: no shades or shadows here, just a bit of a mix-up with the billing after you uninstalled the app. Rest assured, we’ve processed your $9 refund within 24 hours of receiving your email on a Sunday evening. We’re on the ball to ensure our billing communications are crystal clear going forward. It’s never our intention to leave you feeling out of the loop. If you’ve got more to say or need further assistance, our customer support team is ready to step in—no shadiness, just straight-up service. We appreciate your vigilance in keeping us in check.
