vyg.ai | Unified Commerce for Shopify

vyg.ai | Unified Commerce

Boost revenue with human-powered SMS cart recovery
Developer
LiveRecover
View on App Store
vyg.ai | Unified Commerce
Rating
4.8
Feedback
79
Reviews
Chart
#983
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

LiveRecover is highly praised by users for its exceptional customer service, ease of setup, and significant impact on revenue generation. Users appreciate the personal touch provided by the real human interactions, leading to improved conversion rates and customer satisfaction. The team behind LiveRecover is described as responsive, collaborative, and genuinely invested in the success of the brands they work with. The app is highlighted for filling a critical gap in the sales funnel where automation falls short, making it a valuable addition to any eCommerce stack. However, there are a few concerns raised about delayed responses from the customer service team in some cases, impacting the overall experience for users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 1%
Less than a month 18%
Less than a year 61%
More than a year 16%
All reviews
5 / 5 Share
May 22, 2026

We’ve been using LiveRecover for a few months now, and the results speak for themselves. The onboarding process was seamless, and their team is incredibly professional and responsive. If you want a hands-off way to recover abandoned checkouts with a personal touch, this is it.

Store Using app Total reviews Average rating
Dose 2 months 4 5.0
5 / 5 Share
May 8, 2026

Very responsive team and clear ROI

Store Using app Total reviews Average rating
The Merman 24 days 1 5.0
5 / 5 Share
April 28, 2026

What sets LiveRecover apart is the team behind it. They've been genuinely collaborative — proactively suggesting new tests and willing to build flows around our specific business needs rather than pushing a one-size-fits-all setup. It feels like they're as invested in our performance as we are. That partnership shows in the results. Our returning customer flow has been the standout, converting at 46.9% with a 45.3% reply rate. Holdout testing gave us real confidence the lift is incremental, and for every 1 customer who redeemed the discount code, 3.7 more bought without it — the conversation itself drives action. If you're a Shopify brand serious about retention, LiveRecover is a no-brainer.

Store Using app Total reviews Average rating
Awe Inspired 7 months 11 5.0
5 / 5 Share
April 24, 2026

We’ve been extremely impressed with LiveRecover. It fills a critical gap in our funnel by adding a real human touch exactly where automation falls short. Simple to implement, high impact, and a great addition to any eCommerce stack.

Store Using app Total reviews Average rating
Azuna 24 days 2 5.0
5 / 5 Share
Dec. 9, 2025

Store Using app Total reviews Average rating
Ohsnap Over 1 year 8 4.8

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