LiveRecover SMS Cart Recovery
Boost revenue with human-powered SMS cart recovery
Rating
4.8
feedback
79
chart
#499
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
1%
-
Less than a month
18%
-
Less than a year
59%
-
More than a year
16%
Reviews Summary
LiveRecover is highly praised for its exceptional team that is collaborative, responsive, and invested in the success of the merchants using the app. Users appreciate the human touch provided by LiveRecover, which sets it apart from automated solutions. The setup process is described as smooth and easy, with many users noting significant improvements in revenue and customer engagement. The personalized SMS outreach and real-time interactions with customers have led to impressive recovery results and increased conversions. However, some users have faced issues with server errors, lack of response from support, and incorrect charges, impacting their overall experience with the app.
Highlights
Review RSS Feed
All reviews
April 28, 2026
What sets LiveRecover apart is the team behind it. They've been genuinely collaborative — proactively suggesting new tests and willing to build flows around our specific business needs rather than pushing a one-size-fits-all setup. It feels like they're as invested in our performance as we are. That partnership shows in the results. Our returning customer flow has been the standout, converting at 46.9% with a 45.3% reply rate. Holdout testing gave us real confidence the lift is incremental, and for every 1 customer who redeemed the discount code, 3.7 more bought without it — the conversation itself drives action. If you're a Shopify brand serious about retention, LiveRecover is a no-brainer.
April 24, 2026
We’ve been extremely impressed with LiveRecover. It fills a critical gap in our funnel by adding a real human touch exactly where automation falls short. Simple to implement, high impact, and a great addition to any eCommerce stack.
April 17, 2026
Very disappointed in this platform. We were excited to try this out but kept getting a server error from LiveRecover site when connecting our Shopify. Support tried to help then eventually disappeared in responses and AI responses started taking over with never solving the issue.
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