LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Rating

4.9

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Reviews

Chart

#866

Shopify

All reviews

Rating breakdown

5 90% (72 ratings) 4 1% (1 ratings) 3 0% (0 ratings) 2 2% (2 ratings) 1 6% (5 ratings)

Reviews with text

99% (79)

Review RSS feed

4 / 5 Share

April 28, 2021

I was charged while still on a free trial. After emailing customer service (Cody) several times I have not received any response regarding my refund. ***Updated Review Dennis did reach out to me and was able to sort out the refund. I still feel there should be some transparency with the trial period and charges upon activating the account.

Store Using app Total reviews Average rating

Fervor Montreal About 2 months 4 4.0

Developer Reply

We do apologize that there was confusion in understanding our risk-free trial. We did refund you 100% even after you added a paid plan and had recovered sales. Hopefully, we can meet your expectations in the future.

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