Fervor Montreal review for LiveRecover SMS Cart Recovery
April 28, 2021
I was charged while still on a free trial. After emailing customer service (Cody) several times I have not received any response regarding my refund. ***Updated Review Dennis did reach out to me and was able to sort out the refund. I still feel there should be some transparency with the trial period and charges upon activating the account.
Developer Reply
We do apologize that there was confusion in understanding our risk-free trial. We did refund you 100% even after you added a paid plan and had recovered sales. Hopefully, we can meet your expectations in the future.
Developer
Shopify App Store