vyg.ai | Unified Commerce for Shopify

vyg.ai | Unified Commerce

Boost revenue with human-powered SMS cart recovery
Rating
4.9
Feedback
73
Reviews
Chart
#1,004
Shopify

All reviews

2 / 5 Share
April 25, 2024

This is not the customer service you want. Email service support has not replied to you in over 4 days, and text service support has not replied in over 24 hours.

Store Using app Total reviews Average rating
Luxe B Co 9 days 4 2.5
Developer Reply

Thank you for sharing your experience with us! Your feedback is super valuable - it helps us see where we can step up. We strive to reply within 24 hours, which is what happened in your case. Nonetheless, we're continuously making moves to smooth out our support process for quicker and better communication. Your experience is a friendly nudge for us to keep our communication clear and timely. We are committed to providing you with the assistance you need, without confusion. We thank you for bringing this matter to our attention. Your satisfaction is our top priority, and we are dedicated to earning back your trust.

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.