Livescale, Live Shopping for Shopify

Livescale, Live Shopping

Livescale, Live Streaming Shopping for brands, merchants
Developer
Livescale
View on App Store
Livescale, Live Shopping
Rating
4.1
Feedback
21
Reviews
Chart
#3,202
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Livescale app are mostly positive, highlighting the ease of setup, great customer service, and interactive features like polling and live chat. Users appreciate the seamless integration with Shopify and the ability to engage with their audience effectively. However, there are some negative aspects mentioned, such as high pricing without a starter plan for new businesses, technical difficulties in the control room, and the need for improvements in optimizing the shopping and moderator experience. Overall, the app seems to provide a valuable platform for hosting live shopping events and connecting with customers in real-time.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 0%
Less than a month 19%
Less than a year 67%
More than a year 10%
All reviews
1 / 5 Share
Aug. 25, 2022

Since they don't want to tell you upfront. It's $99.00 a month. They make you do all the hoops and sign up and then search for the price.

Store Using app Total reviews Average rating
Chef Gina's® Mini Food 8 minutes 17 2.4
Developer Reply

Hi. We're sorry to read you were not aware of our pricing prior to signing up. For you information, we do share it on this page, and also publicly here https://www.livescale.tv/shopify-app/ and here https://www.livescale.tv/livescale-pricing-features/. Nevertheless, we will notify our product team and we hope you'll reconsider testing our solution.

5 / 5 Share
July 25, 2022

Livescale is a great Live Shopping app and we have been very happy with our experience. The app is easy to set up and their team is very helpful with setup questions/best practices/ general advice. The seamless integration with Shopify and audience engagement capabilities like polling was the reason we decided to work with them and we're happy we did!

Store Using app Total reviews Average rating
Once Upon a Farm 5 months 4 5.0
5 / 5 Share
June 17, 2022

Amazing live shopping app + customer service team. In our first 1-hour event we garnered over 350 orders from high LTV customers. Using Livescale is now a pillar of our marketing strategy - we promote an event for every product launch and large promo.

Store Using app Total reviews Average rating
Three Ships 9 months 6 5.0
5 / 5 Share
June 10, 2022

We started using this app to help improve our live streaming. It has been a great way to engage our audience and provide a better live shopping experience. We love being able to interact with our audience by the polls feature. It's also great that you can view the poll responses and save that data for later. The app has great post live event analytics. Our Livescale point of contact, Chanida, has been amazing to work with and has been very helpful with answering any questions we have. We have experienced some technical difficulties in the control room, but besides that it has been a great application!

Store Using app Total reviews Average rating
goPure Beauty 9 months 12 5.0
1 / 5 Share
Dec. 19, 2021

Never get to use this App, unfortunately I will have to uninstall. I had this App installed a few months ago and I see that the pricing is too high and there is no longer a starter plan for people who are just getting their business up and running. Very disappointed 499 is too high for start ups.

Store Using app Total reviews Average rating
Dixee's About 2 months 9 4.6
Developer Reply

Thank you for taking the time to provide us with your review. Our Starter plan is actually back, inviting you to install it and try it! let us know if anything

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