Super Local Delivery & Pickup
The reviews are overwhelmingly positive, with users consistently praising Super Local Delivery for being easy to use, reliable, and effective at simplifying local and last-mile delivery operations. Many merchants highlight the app’s smooth workflow, route optimization, real-time tracking, automatic order closing, and practical rider app as major benefits that save time and reduce operational complexity. Several reviewers also note that the app has helped them manage deliveries more efficiently across multiple drivers, vendors, or pickup locations, and that it has improved customer experience through better delivery coordination and status updates. A major strength mentioned throughout the reviews is the support team, which is described as responsive, helpful, and willing to make adjustments or build custom features to fit specific business needs. Users appreciate quick responses, proactive problem-solving, and ongoing feature updates based on feedback. The main negative points are relatively minor and mostly relate to feature requests or small usability improvements, such as simplifying the rider app further for non-technical drivers, adding an external delivery route option, and improving address accuracy with a customer pin-drop feature. Overall, the app is seen as a strong logistics solution with excellent support and only a few areas for refinement.
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Fantastic delivery system! Super Local Delivery is incredibly easy to use, and the mobile app is brilliant. Even our 70 year old delivery driver finds it an absolute breeze to use, which says it all! Simple, straightforward and makes managing our deliveries so much easier. Highly recommended!
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I have a meal delivery service and was looking to replace older routing software that I had used for many years. After researching many options, I decided to give Super Local Delivery a try, and I am SO happy I did. The team has been incredibly helpful with addressing any questions that come up and making adjustments to meet some of my specific needs. I have found the app to work very smoothly, and any kinks that do come up are addressed right away. Delivery is a big part of my business, and it's the piece that affects the customer experience the most, so having a routing app that works well is vital. I'm so appreciative of the Super Local Delivery team!!
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We've been using Super Local Delivery to power same-day deliveries for our marketplace, where inventory is distributed across multiple sellers. Even when an order contains products from different sellers, the app helps us oorganizepickups and deliveries efficiently. What really stands out is the flexibility. Our drivers can perform quality checks at pickup, collect proof of delivery, accept payments, and even process immediate returns when needed. The team has also built several custom features for our unique workflow as we've progressed through our pilot. The support has been outstanding. The team is incredibly responsive, always available for a call when we need them, and genuinely committed to solving problems quickly. We've completed around 300 deliveries during our pilot and are excited to scale with multiple drivers. We highly recommend Super Local Delivery.
Thank you so much for the detailed review!
Vikash is extremely helpful with his timely responses. The app is working just as I had hoped for my cake delivery business. LOVE IT! 10 more
Thank you so much for leaving us a 5 star!!
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