Local Delivery + Pickup : SE
The reviews are overwhelmingly positive, with most merchants praising the app’s functionality for local delivery, pickup, and checkout customization. A major strength repeatedly mentioned is the support team: reviewers describe the staff as responsive, patient, knowledgeable, and willing to go above and beyond to help with setup, troubleshooting, and even custom adjustments. Many users say the onboarding process was smooth, the app was easy to configure, and the team made complicated setups feel manageable. Several reviews also highlight that the app is reliable, reasonably priced, and a strong fit for stores with specific delivery or pickup needs. The main negative feedback is limited, but one reviewer reported frustration with billing and cancellation handling, saying they had trouble getting responses about charges after canceling service. Aside from that isolated complaint, the reviews suggest the app is generally well received, with the support experience standing out as the biggest differentiator. Overall, merchants seem to value both the app’s practical features and the hands-on assistance that helps them implement those features successfully.
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By far the best customer service of any app we've used on Shopify. From Google meets to explain and train us on how to use the software to quickly developing custom features and changes based on feedback or our needs. Support is timely and the app runs smoothly. I can always rest assured that if I ever encounter a problem, Nav or the others will have the answers or be able to come up with a solution to help us manage our delivery operations and daily pickup workflow.
Ehsan was of great help! Great costumer service
Very Supportive Person Ive ever met!
Five stars! Everything went smoothly, and the support from Ehsen was exceptional. He patiently walked me through everything I needed to know about the app, explaining each step clearly and making sure I felt comfortable using it. He even went above and beyond to help with other aspects of my business beyond the app itself.
I've been using this app now for 3 years and from the beginning they have always been incredibly helpful, especially with my website that needed very specific check out options. Every time I had an issue, they fixed it quickly. Now I updated my check out options and the representative Ehsan walked me through everything, he gave clear instructions and helped me get my page to where I needed it to be. Highly recommend.
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